https://community.bt.com/t5/BT-Email-app/Email-not-working-on-either-my-husbands-android-or-my-phone/m-p/2446530#M246 <P>BT Email is not working on either my husbands(android) or my phone(iphone) or our&nbsp; ipad. Any reason why this has happened today. Email working on the&nbsp; computer.&nbsp;</P> Tue, 21 Oct 2025 18:30:20 GMT Dssk427 2025-10-21T18:30:20Z https://community.bt.com/t5/BT-Email-app/Email-not-working-on-either-my-husbands-android-or-my-phone/m-p/2446530#M246 <P>BT Email is not working on either my husbands(android) or my phone(iphone) or our&nbsp; ipad. Any reason why this has happened today. Email working on the&nbsp; computer.&nbsp;</P> Tue, 21 Oct 2025 18:30:20 GMT https://community.bt.com/t5/BT-Email-app/Email-not-working-on-either-my-husbands-android-or-my-phone/m-p/2446530#M246 Dssk427 2025-10-21T18:30:20Z https://community.bt.com/t5/BT-Email-app/Email-not-working-on-either-my-husbands-android-or-my-phone/m-p/2446531#M247 <P>Are you presently a BT Broadband customer or are you paying for your email through a BT Premium email account or did you migrate to EE Broadband?<BR /><BR />If none of the above your email account may have been downgraded to a BTMail Basic account which can not be used with an email client or email apps.<BR /><BR />See link<BR /><BR /><A href="https://www.bt.com/help/email/bt-email-products" target="_blank">https://www.bt.com/help/email/bt-email-products</A></P> Tue, 21 Oct 2025 18:56:00 GMT https://community.bt.com/t5/BT-Email-app/Email-not-working-on-either-my-husbands-android-or-my-phone/m-p/2446531#M247 gg30340 2025-10-21T18:56:00Z