This topic https://community.bt.com/t5/BT-Email-app/email-account-temporary-block-for-20-minutes/m-p/2451433#M277 <P>been trying to log in for 2 1/2 days .... getting instant message blocked for 20 mins, anyone know a fix?</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2025-12-24 at 08.56.40.png"><img src="https://community.bt.com/skins/images/AE1E4ACD1451446B030005E0CEBE024D/responsive_peak/images/image_rejected.gif" alt="Screenshot 2025-12-24 at 08.56.40.png" /></span></P> <P>&nbsp;</P> <P><FONT size="2"><EM><STRONG>[Mod edit - </STRONG>rejected image due to personal info being included. Please reupload with these masked<STRONG>]</STRONG></EM></FONT></P> Wed, 24 Dec 2025 09:28:53 GMT GRHarvey 2025-12-24T09:28:53Z email account temporary block for 20 minutes https://community.bt.com/t5/BT-Email-app/email-account-temporary-block-for-20-minutes/m-p/2451433#M277 <P>been trying to log in for 2 1/2 days .... getting instant message blocked for 20 mins, anyone know a fix?</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2025-12-24 at 08.56.40.png"><img src="https://community.bt.com/skins/images/AE1E4ACD1451446B030005E0CEBE024D/responsive_peak/images/image_rejected.gif" alt="Screenshot 2025-12-24 at 08.56.40.png" /></span></P> <P>&nbsp;</P> <P><FONT size="2"><EM><STRONG>[Mod edit - </STRONG>rejected image due to personal info being included. Please reupload with these masked<STRONG>]</STRONG></EM></FONT></P> Wed, 24 Dec 2025 09:28:53 GMT https://community.bt.com/t5/BT-Email-app/email-account-temporary-block-for-20-minutes/m-p/2451433#M277 GRHarvey 2025-12-24T09:28:53Z Re: email account temporary block for 20 minutes https://community.bt.com/t5/BT-Email-app/email-account-temporary-block-for-20-minutes/m-p/2451439#M278 <P>Try changing your password. To do that use the "Forgot log in details" link.</P> Wed, 24 Dec 2025 08:16:05 GMT https://community.bt.com/t5/BT-Email-app/email-account-temporary-block-for-20-minutes/m-p/2451439#M278 gg30340 2025-12-24T08:16:05Z Re: email account temporary block for 20 minutes https://community.bt.com/t5/BT-Email-app/email-account-temporary-block-for-20-minutes/m-p/2451451#M279 <P>thank you that worked, mind you i had to do it twice to get it to work.... appreciated</P><P>&nbsp;</P> Wed, 24 Dec 2025 09:28:06 GMT https://community.bt.com/t5/BT-Email-app/email-account-temporary-block-for-20-minutes/m-p/2451451#M279 GRHarvey 2025-12-24T09:28:06Z