https://community.bt.com/t5/BT-Email-app/Email-verification/m-p/2461048#M375 <P>BT have added two factor authoristaion to their systems that requires a PIN being sent to your chosen device when you try to log on.</P><P>Did the request come from the app or was it an email requesting you click a link and enter your details?</P><P>Are you able to log onto your MyBT using a web browser instead of the app?</P> Sun, 03 May 2026 07:25:05 GMT gg30340 2026-05-03T07:25:05Z https://community.bt.com/t5/BT-Email-app/Email-verification/m-p/2461044#M374 <P>Hi my App has been working for a long time occasionally asking to login again. Yesterday I had a similar request .. so entered &nbsp;my password it then asked me to verify by having a code sent to phone or email</P><P>both email and phone had *** in &nbsp;place of letters/ numbers &nbsp; I asked fir the code to be sent to the phone and entered th code .. it then got in a loop asking to be verified again&nbsp;</P><P>it was only then that I noticed that the email suggested ended with&nbsp;@tmail.link &nbsp; I haven’t asked for the code to be sent&nbsp;</P><P>Anything I can do atm .. I was on hold to BT yesterday for an hour before getting cut off at home time ?</P><P>thanks for reading&nbsp;</P><P>&nbsp;</P> Sun, 03 May 2026 07:15:34 GMT https://community.bt.com/t5/BT-Email-app/Email-verification/m-p/2461044#M374 Murphy1958 2026-05-03T07:15:34Z https://community.bt.com/t5/BT-Email-app/Email-verification/m-p/2461048#M375 <P>BT have added two factor authoristaion to their systems that requires a PIN being sent to your chosen device when you try to log on.</P><P>Did the request come from the app or was it an email requesting you click a link and enter your details?</P><P>Are you able to log onto your MyBT using a web browser instead of the app?</P> Sun, 03 May 2026 07:25:05 GMT https://community.bt.com/t5/BT-Email-app/Email-verification/m-p/2461048#M375 gg30340 2026-05-03T07:25:05Z