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The app only notifies new mail on the main account. Can it be set to notify new mail on any account?

Stevezinho — Sun, 10 May 2026 16:44:17 GMT

Re: The app only notifies new mail on the main account. Can it be set to notify new mail on any acco

licquorice — Sun, 10 May 2026 21:02:06 GMT

I presume you are referring to the hopeless BT mail app.

Uninstall it and install a proper mail app, Blue Mail.

Re: The app only notifies new mail on the main account. Can it be set to notify new mail on any a...

Ali_A — Mon, 11 May 2026 10:08:54 GMT

Hi @Stevezinho

While it is possible to set up multiple accounts on the email App, it will only notify you of emails received for the main account.

If you decide to use an alternative email client/app, you'll find our BT Email server settings | BT Help page has all the details of the settings you'll need to set it up.

Ali

Re: The app only notifies new mail on the main account. Can it be set to notify new mail on any acco

Stevezinho — Mon, 11 May 2026 10:11:12 GMT

Thank you for confirming that I need another app. I have reinstalled Samsung mail which had got accidentally deleted.