https://community.bt.com/t5/BT-Email-app/lost-emails/m-p/2470295#M481 <P>A bit more information would help.</P><P>Are you using an email app/client or webmail?</P><P>If an email app/client which one?</P><P>If and email app/client is it set up as an IMAP account or a POP3 account?</P><P>When did this happen?</P><P>Presumably you have checked the Trash folder and other folders for them?</P><P>Have you changed your password in case you have been hacked?</P><P>Have you checked your " forwarding" settings incase you were hacked and a forwarding address has been set up?&nbsp;</P> Thu, 10 Sep 2026 18:35:16 GMT gg30340 2026-09-10T18:35:16Z https://community.bt.com/t5/BT-Email-app/lost-emails/m-p/2470265#M480 <P>I bunch of saved emails in a specific folder have vanished.&nbsp; They contain important information.&nbsp;</P> Thu, 10 Sep 2026 15:52:55 GMT https://community.bt.com/t5/BT-Email-app/lost-emails/m-p/2470265#M480 JohnHutson 2026-09-10T15:52:55Z https://community.bt.com/t5/BT-Email-app/lost-emails/m-p/2470295#M481 <P>A bit more information would help.</P><P>Are you using an email app/client or webmail?</P><P>If an email app/client which one?</P><P>If and email app/client is it set up as an IMAP account or a POP3 account?</P><P>When did this happen?</P><P>Presumably you have checked the Trash folder and other folders for them?</P><P>Have you changed your password in case you have been hacked?</P><P>Have you checked your " forwarding" settings incase you were hacked and a forwarding address has been set up?&nbsp;</P> Thu, 10 Sep 2026 18:35:16 GMT https://community.bt.com/t5/BT-Email-app/lost-emails/m-p/2470295#M481 gg30340 2026-09-10T18:35:16Z