https://community.bt.com/t5/BT-Email-app/App-stuck-in-login-loop/m-p/2472909#M525 <P>I've been using the BY Mail app on my Blackview android phone without any problems. I got a message that my session had expired when I opened the app.&nbsp; I tapped Login to BT Email and it opened the page to put in my e-mail address for about 1 second then went back to the Login to BT Email page. That's as far as I can get. I've deleted and reinstalled the app - same problem.</P> Tue, 13 Oct 2026 14:25:54 GMT keifers 2026-10-13T14:25:54Z https://community.bt.com/t5/BT-Email-app/App-stuck-in-login-loop/m-p/2472909#M525 <P>I've been using the BY Mail app on my Blackview android phone without any problems. I got a message that my session had expired when I opened the app.&nbsp; I tapped Login to BT Email and it opened the page to put in my e-mail address for about 1 second then went back to the Login to BT Email page. That's as far as I can get. I've deleted and reinstalled the app - same problem.</P> Tue, 13 Oct 2026 14:25:54 GMT https://community.bt.com/t5/BT-Email-app/App-stuck-in-login-loop/m-p/2472909#M525 keifers 2026-10-13T14:25:54Z https://community.bt.com/t5/BT-Email-app/App-stuck-in-login-loop/m-p/2472912#M526 <P>Delete it permanently and use a proper mail app such as the free Blue Mail.</P><P>The BT mail app is hopeless.</P> Tue, 13 Oct 2026 15:08:47 GMT https://community.bt.com/t5/BT-Email-app/App-stuck-in-login-loop/m-p/2472912#M526 licquorice 2026-10-13T15:08:47Z https://community.bt.com/t5/BT-Email-app/App-stuck-in-login-loop/m-p/2472915#M527 <P>Thanks. I've done it.</P> Tue, 13 Oct 2026 16:26:56 GMT https://community.bt.com/t5/BT-Email-app/App-stuck-in-login-loop/m-p/2472915#M527 keifers 2026-10-13T16:26:56Z