https://community.bt.com/t5/BT-Email-app/Can-t-read-emails/m-p/2423882#M80 <P>Make sure that the "Conversation" View is not active. To do that log onto your BTMail account using a web browser and click on "View" in the menu bar at the right hand side. Scroll down and Single click "conversation view" to toggle it on or off. <BR />When you toggle it on or off you will see the name "Conversation View" change colour from grey to blue when it is turned on.</P> Fri, 07 Feb 2025 08:03:26 GMT gg30340 2025-02-07T08:03:26Z https://community.bt.com/t5/BT-Email-app/Can-t-read-emails/m-p/2423873#M79 <P>Just today I have found that when I open any of my emails on the BT Email App there is nothing there, just the sender details and the subject line. No email message, even though I can see the preview of the message before I open it. I assume a setting has changed somehow, but no idea how to fix it</P> Thu, 06 Feb 2025 21:41:14 GMT https://community.bt.com/t5/BT-Email-app/Can-t-read-emails/m-p/2423873#M79 Beverly1 2025-02-06T21:41:14Z https://community.bt.com/t5/BT-Email-app/Can-t-read-emails/m-p/2423882#M80 <P>Make sure that the "Conversation" View is not active. To do that log onto your BTMail account using a web browser and click on "View" in the menu bar at the right hand side. Scroll down and Single click "conversation view" to toggle it on or off. <BR />When you toggle it on or off you will see the name "Conversation View" change colour from grey to blue when it is turned on.</P> Fri, 07 Feb 2025 08:03:26 GMT https://community.bt.com/t5/BT-Email-app/Can-t-read-emails/m-p/2423882#M80 gg30340 2025-02-07T08:03:26Z