DLM reset? Just rejoined

samtheaspie — Thu, 24 Mar 2022 12:08:32 GMT

Hi All,

I am wondering if anyone can help I have just rejoined from Sky to BT but it appears that my line hasn't reset itself as I was expecting an 6db NM but I am still on 5db so I think I am on a stuck profile?

Product code:Smart Hub 2

Serial number:+091298+2140006931

Firmware version:v0.31.00.10253-BT

Firmware updated:Thu Mar 24 07:32:19 2022

Board version:R01

GUI version:1.74 12_11_2020

DSL uptime:0 days,04 Hours29 Mins28 Secs

Data rate:19.104 Mbps / 65.729 Mbps

Maximum data rate:19.104 Mbps / 66.145 Mbps

Full Fibre (FTTP) Mode:On

Noise margin:6.1 / 5.1

Line attenuation:9.9 / 16.1

Signal attenuation:9.9 / 18.0

VLAN id:101

Upstream error control:Off

Downstream error control:Off

Data sent / received:617.1 MB Uploaded / 3.1 GB Downloaded

Broadband username:bthomehub@btbroadband.com

BT Wi-fi:Activated

2.4 GHz wireless network name:BT-7MCM9J

2.4 GHz wireless channel:Smart (Channel11)

5 GHz wireless network name:BT-7MCM9J

5 GHz wireless channel:Smart (Channel36)

Wireless security:WPA2 (Recommended)

Wireless mode:Mode 1

Firewall:On

MAC address:C4:E5:32:40:A5:20

Software variant:-

Boot loader:0.1.7-BT (Thu Nov 30 09:45:22 2017)

Thank you

Sam

Re: DLM reset? Just rejoined

imjolly — Thu, 24 Mar 2022 12:19:29 GMT

your stats look good with actual connection speed just below attainable - nothing stuck there

Re: DLM reset? Just rejoined

licquorice — Thu, 24 Mar 2022 15:21:56 GMT

Why would you want 6dB when you have 5dB?

Re: DLM reset? Just rejoined

samtheaspie — Thu, 24 Mar 2022 15:31:48 GMT

Because @licquorice I thought I was still on a sky profile because I was surprised to not see it had been to reset to 6db..

beginning to think it’s a crime to ask questions on here.. especially with some of the responses I get.

I’ve accepted the solution..

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DLM reset? Just rejoined

Re: DLM reset? Just rejoined

Re: DLM reset? Just rejoined

Re: DLM reset? Just rejoined