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Does my daughter have Fibre to the premises

circuitbender — Mon, 04 Apr 2022 09:10:17 GMT

Hi all

my daughter has moved into a 1 year old house and under the stairs is a fibre termination unit, it is powered up with just the power and the PON led’s glowing. Question is, has she got fibre connectivity to a remote street cab or exchange, ? The unit looks like a generic unit with no name on it , such as “openreach” etc

when I checked to see if BT fibre was in her area, pretty sure that it wasn’t

I haven’t removed the fibre connector to see if the PON led extinguishes . Any thoughts please, I’m guessing the builder/developer put fibre to this new build in readiness for the future, as yet, haven’t enquired with the developer, just curious.

Re: Does my daughter have Fibre to the premises

imjolly — Mon, 04 Apr 2022 09:34:37 GMT

sounds like an ONT for FTTP - don't remove the fibre connection

you can check here using address

https://www.broadbandchecker.btwholesale.com/#/ADSL

if your daughter intends to use BT then phone the FTTP team 08005874787 and they will help have the serial number from ONT to hand when phoning

Re: Does my daughter have Fibre to the premises

circuitbender — Mon, 04 Apr 2022 11:10:07 GMT

This is the fibre termination unit

Re: Does my daughter have Fibre to the premises

jac_95 — Mon, 04 Apr 2022 11:31:59 GMT

That is the Openreach ONT for FTTP and is active hence the green PON light but I would of thought the port 1 would of been flickering if it was being used. Is the smart hub 2/router plugged into it via the ethernet port (if there's a active broadband service being used today) ?

If not, there's a serial number on the ONT and you can call up the BT FTTP team (0800 587 4787) and give them that to hopefully get an order placed.

Re: Does my daughter have Fibre to the premises

circuitbender — Mon, 04 Apr 2022 12:36:39 GMT

Thanks for the replies, all that’s there is the fttp ONT

Theres an Ethernet cable coming from the ONT and that’s all

i can’t remember if I saw a BB hub fitted next to the ONT before my daughter moved in, but the previous owners had BB so I guess there was a router connected , so I don’t know what’s happened to the Router . I’ll give BT a call and see if they can help me. When I looked yesterday, looks like the house is fed only with fibre , no overhead drop wires, couldn’t see a copper UG feed either

Re: Does my daughter have Fibre to the premises

imjolly — Mon, 04 Apr 2022 12:42:54 GMT

will just be the ONT and phone will probably be VOIP if you phone BT FTTP TEAM 08005874787 they will be able to help you

Re: Does my daughter have Fibre to the premises

jac_95 — Mon, 04 Apr 2022 15:28:21 GMT

@circuitbender wrote:
....

. When I looked yesterday, looks like the house is fed only with fibre , no overhead drop wires, couldn’t see a copper UG feed either

All new builds over the last few years are likely to have full fibre only and no copper as the policies have changed to to a fibre first policy. Also Openreach and other infra providers have changed their polices to meet with this shift away from copper to full fibre and gigabit broadband.

https://www.gov.uk/government/news/new-build-homes-to-come-gigabit-speed-ready

https://www.openreach.com/building-developers-and-projects/fibre-for-developers

https://www.openreach.com/news/house-builder-barratt-makes-openreach-full-fibre-broadband-mandatory-across-all-new-home-developments/

ect...

Re: Does my daughter have Fibre to the premises

iniltous — Mon, 04 Apr 2022 16:29:15 GMT

The address is ready for an Openreach based service provider to sign up your daughter as a customer, and provide their service over that ONT, obviously the previous occupant doesn’t leave their router behind , ( they may need it at their new address ) when your daughter has signed up as a new customer with an ISP , they will supply a new router to connect to the ONT, obviously if your daughter doesn’t sign up with an ISP , the ONT although connected to OR ‘s headend equipment, it isn’t providing any service until an ISP makes use of it.

Openreach provided this connection, the builder/developer may have been paid by OR to install an internal fibre cable between the ONT location and the external CSP , at first fix, ( easier to install the cable before the internal walls are finished etc ) but OR do all the other work.

Re: Does my daughter have Fibre to the premises

JamesBand5 — Mon, 04 Apr 2022 18:59:03 GMT

That's an Openreach ONT so you have Full Fibre to the Premises via Openreach based Broadband suppliers. If you put the property address into the address checker on the broadband providers' websites including BT, then it should show up the "Full Fibre"/"Ultrafast" packages.

Re: Does my daughter have Fibre to the premises

licquorice — Mon, 04 Apr 2022 19:12:43 GMT

As has already been posted.