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New broadband plan enquiry

charliechu — Thu, 14 Apr 2022 12:05:21 GMT

I am planned to move to my new home around south gyle park around 26 Apr, but I cannot find my exact address in the finder (the flat number is missing). I tried many online chat ways but still can't find one representative from BT to help.

Any advise on the above as I would like to check with the broadband package first before the application.

Thanks!

Re: New broadband plan enquiry

imjolly — Thu, 14 Apr 2022 12:14:48 GMT

when you say 'new home' is it a new built home or just older home but new to you? new built homes would normally have FTTP whereas older homes are more likely to have FTTC.

this has nothing to do with BT Retail and suggest trying seller of your new home

Re: New broadband plan enquiry

charliechu — Thu, 14 Apr 2022 12:29:57 GMT

I am sorry for my bad english.

I rented the "new home", and planned to relocate and looking for a service provider to quote a broadband service for my "new home". Therefore, I am just looking for the broadband service which could be provided to my "new home"

Thanks!

Re: New broadband plan enquiry

imjolly — Thu, 14 Apr 2022 13:53:30 GMT

you need to get the correct address of your 'new' home and then enter here https://www.broadbandchecker.btwholesale.com/#/ADSL

this will show what is available and then up to you to select a package and provider