This topic

Connection getting slower and slower

swats73 — Thu, 21 Apr 2022 23:43:27 GMT

Hi all

First post, Hope everyone is well.

I live in a poor connection area mainly due to distance to the cab (knew this when i signed up start of covid.

Up until now been able to manage on the slow connection 30 down and 6 up. But over last few weeks connection is getting slower and slower and currently down to 18 down and 5 up.

Connect through a TP-link modem/router

04/21/2022 11:29PM

17.2Mbps

6.3Mbps

04/21/2022 08:16PM

17.2Mbps

6Mbps

04/15/2022 07:41PM

18.9Mbps

6.8Mbps

04/15/2022 07:34PM

19.5Mbps

7Mbps

04/07/2022 01:16PM

21.7Mbps

7.2Mbps

04/05/2022 08:46AM

21.7Mbps

7.4Mbps

04/04/2022 09:27AM

21.7Mbps

7.3Mbps

04/04/2022 08:38AM

21.7Mbps

7.1Mbps

04/04/2022 01:45AM

19.1Mbps

7.2Mbps

03/21/2022 09:04PM

25.1Mbps

7.3Mbps

03/17/2022 07:01AM

28.4Mbps

7.3Mbps

03/14/2022 10:48PM

30.1Mbps

6.5Mbps

03/14/2022 10:13PM

30Mbps

7.5Mbps

03/14/2022 07:31PM

29.7Mbps

6.9Mbps

03/14/2022 07:05PM

29.3Mbps

6.6Mbps

03/14/2022 04:33PM

30.7Mbps

6.5Mbps

as you can see it is only a recent thing. I joined BT from Virgin for the stability although alot slower, it has been stable without packet loss that i need for streaming.

Nothing has been changed at home and am skeptical about booking another engineer and get stung with another charge without anything being done.

Seems to be no noise on the line and replaced the landline handset for a BT handset. (no change)

any help would be greatly appreciated.

Swats

p.s. Home network is CAT7 shielded throughout. 2x Game PC and one laptop (not used at same time)

Re: Connection getting slower and slower

TimCurtis — Fri, 22 Apr 2022 08:34:04 GMT

@swats73

Post the full connection stats from the router as that will have some useful information.

Re: Connection getting slower and slower

swats73 — Fri, 22 Apr 2022 11:30:30 GMT

DSL
Line Status:
Connected
DSL Up Time:
0 days 16 hours 8 minutes
DSL Modulation Type:
VDSL2
Annex Type:
Annex auto
Upstream Downstream
Current Rate (kbps) 6539 19998
Max Rate (kbps) 6540 37155
SNR Margin (dB) 6.3 12.3
Line Attenuation (dB) 7.3 22.3
Errors (pkts) 47 0

Re: Connection getting slower and slower

imjolly — Fri, 22 Apr 2022 12:25:44 GMT

connection time is only 16hrs is that due to router dropping connection or manual reset? if router dropping connection is this happening often?

are the speeds you quote in first post connection speed to tplink or download speeds at a device? if connection speeds then looks like you have an unstable connection which is probably reason for dropping speed

Re: Connection getting slower and slower

swats73 — Fri, 22 Apr 2022 12:32:55 GMT

The speed test results are from the router logs and not a connected device. The short up time is due to son(electrician) removing socket cover and plugging in a new filter directly to plug inside.

Re: Connection getting slower and slower

imjolly — Fri, 22 Apr 2022 12:39:24 GMT

if they are connection speed in your first post then your router is dropping connection everytime the connection speed changes suggesting interference or noise. if you have now changed the filter and connected to test socket now need to see if the line remains stable. If you do get stability then speed should start to increase again but could take a few weeks

Re: Connection getting slower and slower

swats73 — Fri, 13 May 2022 14:05:11 GMT

Update on this post:-

speed has slightly improved to 20/6mbs, but now hopefully will not be an issue for much longer as Openreach are now pulling in fiber cables down the road to each pole.

Thanks for the help and fingers crossed fttp will be up and running soon.

Swats