https://community.bt.com/t5/BT-Fibre-broadband/Unable-to-order-fibre-broadband-FTTP/m-p/2230138#M336495 <P>if the dslchecker results were from using phone number then try phoning the FTTP TEAM 08005874787 and see if they can help.&nbsp; however if you used your address which is less accurate you can still try the number but dslchecker results may not be correct</P> Mon, 02 May 2022 13:51:48 GMT imjolly 2022-05-02T13:51:48Z https://community.bt.com/t5/BT-Fibre-broadband/Unable-to-order-fibre-broadband-FTTP/m-p/2230134#M336494 <P>I'm unable to order fttp to my house despite open reach completing installs 6-8 weeks ago.&nbsp; When i sign into my bt account i dont see it (however i can see it as a new customer / on the btwholesale website and with all the other competitors).</P><P>&nbsp;</P><P>Speaking to an agent I keep getting the same mundane reply which blames open reach but offers no solution. I decided to open a ticket with open reach and the below is what i got. Has anyone has similar issues and how have they got round it please? Just appears to be a simple conversation BT need to have with openreach?&nbsp;</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2022-05-02 at 13.57.11.png" style="width: 999px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/77289i653FE15E30CF4284/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot 2022-05-02 at 13.57.11.png" alt="Screenshot 2022-05-02 at 13.57.11.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2022-05-02 at 13.57.40.png" style="width: 999px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/77288iD90FFC7D280691B6/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot 2022-05-02 at 13.57.40.png" alt="Screenshot 2022-05-02 at 13.57.40.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2022-05-02 at 13.59.24.png" style="width: 801px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/77290iEC6919A49A2A1BA8/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot 2022-05-02 at 13.59.24.png" alt="Screenshot 2022-05-02 at 13.59.24.png" /></span></P><BLOCKQUOTE><DIV><DIV>&nbsp;</DIV></DIV></BLOCKQUOTE> Mon, 02 May 2022 12:59:52 GMT https://community.bt.com/t5/BT-Fibre-broadband/Unable-to-order-fibre-broadband-FTTP/m-p/2230134#M336494 tache-man 2022-05-02T12:59:52Z https://community.bt.com/t5/BT-Fibre-broadband/Unable-to-order-fibre-broadband-FTTP/m-p/2230138#M336495 <P>if the dslchecker results were from using phone number then try phoning the FTTP TEAM 08005874787 and see if they can help.&nbsp; however if you used your address which is less accurate you can still try the number but dslchecker results may not be correct</P> Mon, 02 May 2022 13:51:48 GMT https://community.bt.com/t5/BT-Fibre-broadband/Unable-to-order-fibre-broadband-FTTP/m-p/2230138#M336495 imjolly 2022-05-02T13:51:48Z