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Install Tomorrow - Master Socket Question

AlexHaden2013 — Wed, 04 May 2022 18:12:46 GMT

Have my fibre 250 install tomorrow AM between 7 and 9, had the reminder email, and it suggested the engineer would upgrade the master socket and put it in the best place for me.

Is that right? I want the socket moved anyway, as it’s coming in on a bedroom on the 1st floor, and my preference would be for it to come in on the ground floor, same wall/side of the house. (House used to have two lines, now it’s just one)

Would that be covered, or do I still need to progress with a master socket move after the install of my fibre 250

I have the latest master socket, so guessing it’s going to be the latter?

Ta!

Re: Install Tomorrow - Master Socket Question

stevebrass — Wed, 04 May 2022 18:19:27 GMT

With FTTP the existing socket is not involved. The engineer will site the ONT (the Optical Network Termination) where you wish, within reason.
You will need a mains power supply to power the ONT and the Smart Hub ie two sockets.
The engineer may need to route cable down the outside of the property

Re: Install Tomorrow - Master Socket Question

AlexHaden2013 — Wed, 04 May 2022 18:28:07 GMT

Ta! Sorry, forgot to say that it’s FTTC, (g fast) moving from sky 😉

Re: Install Tomorrow - Master Socket Question

pippincp — Wed, 04 May 2022 18:36:23 GMT

Then you can ask the engineer if he will move it, most are pretty amenable. Have tea/coffee and biscuits on hand.

Re: Install Tomorrow - Master Socket Question

AlexHaden2013 — Wed, 04 May 2022 18:41:53 GMT

🙂 I’ll make sure the kettles on!

looking forward to some more speed 🙂