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Damaged fibre optic cable

Mpete78 — Thu, 05 May 2022 21:03:20 GMT

Can any one tell why it takes by openreaxh so long to fix a damaged fibre cable?

the cable was cut nearly 4 weeks ago by Thames water contractors and still nothing has been resolved the service is utter **bleep**.

have been with out internet or phone for nearly a month will be lucky if I have a business left at the end of this.

imjolly — Thu, 05 May 2022 21:15:51 GMT

As a business user you need to post here. https://business.forums.bt.com/. This is a residential forum

iniltous — Thu, 05 May 2022 21:42:37 GMT

Are BT your provider ?, this is a BT Consumer forum, Openreach are effectively a separate company …it’s upto your provider to chase their supplier.