This topic https://community.bt.com/t5/BT-Fibre-broadband/Why-can-t-I-get-fiber-but-the-house-s-either-side-of-me-can/m-p/2238000#M337781 <P>Thanks for the reply, no I am not a BT broadband customer as BT can only offer me a download speed of around 4mb so we had to go with Vodafone's rather expensive mobile broadband to get a download speed that was useful. So we also do not have a telephone number.&nbsp;</P> Thu, 23 Jun 2022 17:56:20 GMT Robpitch 2022-06-23T17:56:20Z Why can't I get fiber but the house's either side of me can? https://community.bt.com/t5/BT-Fibre-broadband/Why-can-t-I-get-fiber-but-the-house-s-either-side-of-me-can/m-p/2237801#M337733 <P>When I go and check if I can get fibre at my home it says it is not available in my area. Yet if I put the address of the house's either side of me they can, also the house's across the road can get fibre. Also after talking to all my neighbours they HAVE fibre. I just don't understand why the house around me can get fibre but I can not? Please explain this to me.</P> Wed, 22 Jun 2022 17:18:48 GMT https://community.bt.com/t5/BT-Fibre-broadband/Why-can-t-I-get-fiber-but-the-house-s-either-side-of-me-can/m-p/2237801#M337733 Robpitch 2022-06-22T17:18:48Z Re: Why can't I get fiber but the house's either side of me can? https://community.bt.com/t5/BT-Fibre-broadband/Why-can-t-I-get-fiber-but-the-house-s-either-side-of-me-can/m-p/2237803#M337735 <P>Are you a BT broadband customer?&nbsp; If so then enter your phone number and post results.&nbsp;</P> <P><A href="https://www.broadbandchecker.btwholesale.com/#/ADSL" target="_blank">https://www.broadbandchecker.btwholesale.com/#/ADSL</A></P> Wed, 22 Jun 2022 17:26:35 GMT https://community.bt.com/t5/BT-Fibre-broadband/Why-can-t-I-get-fiber-but-the-house-s-either-side-of-me-can/m-p/2237803#M337735 imjolly 2022-06-22T17:26:35Z Re: Why can't I get fiber but the house's either side of me can? https://community.bt.com/t5/BT-Fibre-broadband/Why-can-t-I-get-fiber-but-the-house-s-either-side-of-me-can/m-p/2238000#M337781 <P>Thanks for the reply, no I am not a BT broadband customer as BT can only offer me a download speed of around 4mb so we had to go with Vodafone's rather expensive mobile broadband to get a download speed that was useful. So we also do not have a telephone number.&nbsp;</P> Thu, 23 Jun 2022 17:56:20 GMT https://community.bt.com/t5/BT-Fibre-broadband/Why-can-t-I-get-fiber-but-the-house-s-either-side-of-me-can/m-p/2238000#M337781 Robpitch 2022-06-23T17:56:20Z Re: Why can't I get fiber but the house's either side of me can? https://community.bt.com/t5/BT-Fibre-broadband/Why-can-t-I-get-fiber-but-the-house-s-either-side-of-me-can/m-p/2238002#M337782 <P>The use your address in the dslchecker and post results</P> Thu, 23 Jun 2022 18:19:42 GMT https://community.bt.com/t5/BT-Fibre-broadband/Why-can-t-I-get-fiber-but-the-house-s-either-side-of-me-can/m-p/2238002#M337782 imjolly 2022-06-23T18:19:42Z Re: Why can't I get fiber but the house's either side of me can? https://community.bt.com/t5/BT-Fibre-broadband/Why-can-t-I-get-fiber-but-the-house-s-either-side-of-me-can/m-p/2238008#M337783 <P>So here are the results for the two house's either side of me and my address.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20220623-192821~2.png"><img src="https://community.bt.com/t5/image/serverpage/image-id/77847i4461783DB3331308/image-size/medium?v=v2&amp;px=400" alt="Screenshot_20220623-192821~2.png" title="Screenshot_20220623-192821~2.png" /></span></P><BLOCKQUOTE><P> </P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20220623-192742~2.png"><img src="https://community.bt.com/t5/image/serverpage/image-id/77848i37A4FA1623AC85E6/image-size/medium?v=v2&amp;px=400" alt="Screenshot_20220623-192742~2.png" title="Screenshot_20220623-192742~2.png" /></span><P> </P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20220623-192639~2.png"><img src="https://community.bt.com/t5/image/serverpage/image-id/77849iC1468FEA95652BC7/image-size/medium?v=v2&amp;px=400" alt="Screenshot_20220623-192639~2.png" title="Screenshot_20220623-192639~2.png" /></span><P> </P></BLOCKQUOTE> Thu, 23 Jun 2022 18:32:16 GMT https://community.bt.com/t5/BT-Fibre-broadband/Why-can-t-I-get-fiber-but-the-house-s-either-side-of-me-can/m-p/2238008#M337783 Robpitch 2022-06-23T18:32:16Z Re: Why can't I get fiber but the house's either side of me can? https://community.bt.com/t5/BT-Fibre-broadband/Why-can-t-I-get-fiber-but-the-house-s-either-side-of-me-can/m-p/2238011#M337784 <P>If you intend to use BT for your fibre then phone FTTP TEAM 08005874787 and see if they can help you</P> Thu, 23 Jun 2022 18:42:10 GMT https://community.bt.com/t5/BT-Fibre-broadband/Why-can-t-I-get-fiber-but-the-house-s-either-side-of-me-can/m-p/2238011#M337784 imjolly 2022-06-23T18:42:10Z Re: Why can't I get fiber but the house's either side of me can? https://community.bt.com/t5/BT-Fibre-broadband/Why-can-t-I-get-fiber-but-the-house-s-either-side-of-me-can/m-p/2238013#M337785 <P>I suspect its all to do with the fact you don't have an Openreach line so there is no record of any routing to your property. Historically, you would have had to order a phone line with standard ADSL and then upgrade to FTTP. Hopefully that isn't still the case, but you never know with BT's systems!</P> <P>Give the FTTP team a call 0800 587 4787 and see if they can help.</P> Thu, 23 Jun 2022 18:45:20 GMT https://community.bt.com/t5/BT-Fibre-broadband/Why-can-t-I-get-fiber-but-the-house-s-either-side-of-me-can/m-p/2238013#M337785 licquorice 2022-06-23T18:45:20Z