This topic

Google sign in after fibre install

GarethJones1 — Sat, 09 Jul 2022 18:51:47 GMT

Hi all, had the fibre install, all good until I try to sign into my Google account, sends the usual message to my phone to verify but just reads 'oops something's gone wrong, try again later'. Anyone manage to get around this?

Re: Google sign in after fibre install

Les-Gibson — Sat, 09 Jul 2022 19:48:02 GMT

Can you connect to any other sites or is it just Google that you're having problems with

Re: Google sign in after fibre install

GarethJones1 — Sat, 09 Jul 2022 19:58:46 GMT

Everything else fine, Facebook, BBC, ebay etc. it's the Google authentification (security) that's the problem, probably due to the new (ip?) address, same device though- iMac. Tried various Google help pages/ sites, but nothing found.

Thanks for your reply

Re: Google sign in after fibre install

Les-Gibson — Sun, 10 Jul 2022 11:54:48 GMT

I googled "google 'oops something's gone wrong, try again later' mac" (without the quotes of course) and it seems to be a known problem with no known solution. One poster did suggest logging in to Google in an incognito window and stated that it worked even when he went back to using a normal browser window - only to come back later to say that it had failed again (bu**er).

It might still be worth trying though, you never know your luck.

https://support.google.com/profile/28181776

Re: Google sign in after fibre install

WelshDave — Tue, 12 Jul 2022 06:48:59 GMT

A different IP address shouldn't matter to the authenticator app. I have come over from TalkTalk and use several different authenticator apps for 2F authentication and they both work fine since the move to BT FTTP.

Re: Google sign in after fibre install

stevebrass — Tue, 12 Jul 2022 10:37:02 GMT

Which browser are you using to access Google?