This topic

Full fibre installation

crampy — Tue, 26 Jul 2022 08:51:18 GMT

Hi all, I'm due to have full fibre installed on thursday. It's an overhead cable and the current set up enters the house at ground level but I'm wondering if I can have the new set up entering into an upstairs study which is on the corner of the house where the new cable will connect to the building (hope that makes sense).The house is being rendered and I want as little as possible hammering into the new render. I suppose what I am asking is will Openreach install the external box at height if I ask them? Thanks for any replies/advice or personal experience with this kind of install.

Re: Full fibre installation

gg30340 — Tue, 26 Jul 2022 09:27:15 GMT

If you speak to the engineer and explain what you want if it's possible he/she will do it and if not they will explain why not.

Re: Full fibre installation

crampy — Tue, 26 Jul 2022 09:29:17 GMT

Thanks for the reply, I'll keep my fingers crossed that it's possible.....

Re: Full fibre installation

Starwire — Tue, 26 Jul 2022 10:00:50 GMT

You can have the ONT Installed on the 1st floor but the Drop Cable and Lead In will still need to go at ground level to be Spliced together at a CSP.

It can’t be done at height for safety as well as practicality reasons.

Also a CSP at that level on the wall would look ridiculous anyway.

Re: Full fibre installation

Anonymous — Tue, 26 Jul 2022 10:08:36 GMT

@Starwire

Would this not be a new cable straight from the pole to the ONT?

Re: Full fibre installation

WelshDave — Tue, 26 Jul 2022 10:21:21 GMT

From what I have read from other posts on here the engineers are generally quite agreeable to any changes from standard config providing it is within health and safety guidelines AND it is a good idea to offer a cup of tea and some nice biscuits shortly before asking 😉

Re: Full fibre installation

pippincp — Tue, 26 Jul 2022 11:16:11 GMT

@Anonymouswrote:
@Starwire
Would this not be a new cable straight from the pole to the ONT?

No, it would be a new cable from the pole to the CSP which must be at ground level.

Re: Full fibre installation

Anonymous — Tue, 26 Jul 2022 11:42:18 GMT

@pippincp

Have things changed since this thread then?

Re: Full fibre installation

pippincp — Tue, 26 Jul 2022 11:56:06 GMT

@AnonymousUnfortunately the OP never got back to us to comfirm if he was successful so I can only go by what others in the same position have posted on here.

I cannot recall any who have not had a CSP fitted.

Re: Full fibre installation

Starwire — Tue, 26 Jul 2022 11:56:14 GMT

If you’re referring to FFC’s Field Fit Connectors then Openreach stopped using them a few years ago.

They have now gone back to using a Customer Splice Point on the outside of the house.

They won’t be able to fit a CSP at 1st floor level as they can’t splice off the ladders. Also the CSP is about 7inch square as I remember so would stick out like a sore thumb.

And here we go again with this Tea and Biscuits nonsense, in the 20+ years I spent working as a CSE I or any of my work colleagues would break H&S and or Quality Rules for a cup of Tea and some Poxy Biscuits?!?!

Re: Full fibre installation

WelshDave — Tue, 26 Jul 2022 12:01:23 GMT

Hate to correct you on this but I know several current and ex OpenReach engineers who have told me that the offer of a drink and a biscuit always puts them in a more agreeable mood when they are on installs.

Re: Full fibre installation

Starwire — Tue, 26 Jul 2022 12:04:47 GMT

I don’t believe you for one second that any Openreach Engineer would break Health and Safety Rules and or Quality Rules as their work is subject to Audit, which can lead to Disciplinary for the sake of a cup of tea and some biscuits.

You’re taking nonsense mate.

Re: Full fibre installation

WelshDave — Tue, 26 Jul 2022 12:09:59 GMT

We will have to agree to disagree on this.

Have a good day

Re: Full fibre installation

crampy — Tue, 26 Jul 2022 12:21:04 GMT

Just had a conversation with an Openreach engineer (friend of a friend) who says they now have a smaller CSP that can be used internally. so cable into second floor and CSP and ONT in second floor office. Hopefully that's the way it will go for me.........

Re: Full fibre installation

Starwire — Tue, 26 Jul 2022 18:23:48 GMT

Yeah sure.

Customer: Hi there Mr Openreach Engineer, I’d like you to do the job this way please.

Engineer: Sorry can’t do that, breaks Health and Safety rules and if caught or something goes wrong I could lose my £35,000 a year job that has potential earning of over £45,000 with OT as well a great Pension and other benefits.

Customer: But there’s a chocolate biscuit in it for you, “Weird and Creepy Winky Face”

Engineer: Oh, why didn’t you say, I don’t need potential earnings of over £45k, I can pay my Mortgage and Energy Bills with Chocolate Biscuits.

Re: Full fibre installation

Starwire — Tue, 26 Jul 2022 18:27:47 GMT

Those Internal CSP’s are only supposed to be used on Listed Buildings and where it’s not practical to fit an external CSP.

Engineers can’t even book them out at their stores hub, they have to be ordered in from the distribution centre at Magna Park.

I would say there’s at least a 98% chance the Engineer won’t have one on the day. That increases to a 100% chance if they’re a Contractor from Kellys, Quinn’s and or Pickr.

Re: Full fibre installation

JohnC2 — Tue, 26 Jul 2022 18:33:16 GMT

Hi Everyone, I think that this discussion is not making any meaningful progress and turning argumentative. I am therefore locking this thread.

Cheers

John