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Re: BT 900 upload changed to 50Mbps and other issues

Bars — Fri, 29 Jul 2022 17:10:33 GMT

@JohnC2 Hi John, I have the same issue with upgrade to 900. Upload capped at 70. Are you able to help?

Re: BT 900 upload changed to 50Mbps and other issues

imjolly — Fri, 29 Jul 2022 17:25:23 GMT

It can take 2/3 days after the change to fibre 900 for the up speed to get to correct speed. Have you been connected for 3 days since your change to fibre 900?

Re: BT 900 upload changed to 50Mbps and other issues

Bars — Fri, 29 Jul 2022 17:54:48 GMT

Yes, 900 was activated 3 days ago. Had BT home tech guy out today but wasn’t aware of the issue. I have also tried a factory reset but still not exceeding 70mbs upload….

Re: BT 900 upload changed to 50Mbps and other issues

imjolly — Fri, 29 Jul 2022 18:32:26 GMT

What about up connection not the upload speed which is different

Try using fast.com and see what speeds you get

Re: BT 900 upload changed to 50Mbps and other issues

Bars — Sat, 30 Jul 2022 07:46:30 GMT

160MB….I think (using fast.com)

Re: BT 900 upload changed to 50Mbps and other issues

DanielS — Sun, 31 Jul 2022 07:33:53 GMT

Hi @Bars,

Thanks for reaching out to us.

I have sent you a private message so we can look into this for you.

It may take a couple of working days for us to get back to you.

Thanks
DanielS