https://community.bt.com/t5/BT-Fibre-broadband/Getting-fttp-fitted/m-p/2245787#M339310 <P>This is a BT residential forum. It has nothing to do with Openreach which is an entirely self contained company that just happens to be within the BT group.&nbsp;</P> <P>It will be an Openreach engineer not a BT Openreach engineer that deals with this.</P> <P>You will need to contact your ISP and have them deal with your problem.</P> Fri, 12 Aug 2022 18:26:00 GMT gg30340 2022-08-12T18:26:00Z https://community.bt.com/t5/BT-Fibre-broadband/Getting-fttp-fitted/m-p/2245786#M339309 <P>On 29th July fttp was fitted to my home by a great BT Openreach engineer. It’s fully wired in but could not be activated as BT were on strike.</P><P>”A man will be with you in 2 days to activate it”</P><P>No man visited. I called my ISP (Talk Talk) who send a text “we will update tomorrow “ then “we will update in a week”. I contacted TalkTalk today (it took 3 attempts) and the earliest a BT engineer can visit and switch on is Sept 2nd. It will have been fitted for over a month.</P><P>I have tried to call Openreach but you can’t.&nbsp;<BR /><BR /></P><P>what a total shambles</P> Fri, 12 Aug 2022 18:22:17 GMT https://community.bt.com/t5/BT-Fibre-broadband/Getting-fttp-fitted/m-p/2245786#M339309 woody320 2022-08-12T18:22:17Z https://community.bt.com/t5/BT-Fibre-broadband/Getting-fttp-fitted/m-p/2245787#M339310 <P>This is a BT residential forum. It has nothing to do with Openreach which is an entirely self contained company that just happens to be within the BT group.&nbsp;</P> <P>It will be an Openreach engineer not a BT Openreach engineer that deals with this.</P> <P>You will need to contact your ISP and have them deal with your problem.</P> Fri, 12 Aug 2022 18:26:00 GMT https://community.bt.com/t5/BT-Fibre-broadband/Getting-fttp-fitted/m-p/2245787#M339310 gg30340 2022-08-12T18:26:00Z