This topic

How long before a service goes live

timwilky — Thu, 25 Aug 2022 18:05:34 GMT

So today I got an email from "Sam" at openreach to tell me my postcode had finally gone live with ultrafast.

But when I try to sign up the BT site says I can have a guaranteed 5Mb superfast service!

When will the newly installed Ultrafast become available to customer

Post code is pr6 7pz

Tim

imjolly — Thu, 25 Aug 2022 18:43:20 GMT

Enter your phone number and post results. Until you can see FTTP available you will not be able to order

pippincp — Thu, 25 Aug 2022 18:46:56 GMT

As soon as OPenreach have updated their database then WBC FTTP will show as availabe HERE and you will be able to order.

timwilky — Thu, 25 Aug 2022 19:14:28 GMT

My phones are a SIP trunk and a couple of SIP basic lines. No traditional numbers from a 1Gb VM service.

Desperate to leave VM. But not for 5Mb.

imjolly — Thu, 25 Aug 2022 19:17:05 GMT

Then use your address not post code and post results

timwilky — Thu, 25 Aug 2022 20:37:32 GMT

Sorry did not initially notice the address option.

Correctly shows me connected to Bamber Bridge but shows as FTTP not available.

imjolly — Thu, 25 Aug 2022 21:12:25 GMT

You would need to keep checking until you see FTTP available and then phone to place order