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Complete Wifi Disc

LJH66 — Mon, 12 Sep 2022 12:22:02 GMT

How do I order the extra discs included in my broadband package, I cannot find the answer on the BT website and waiting times when I try to phone are ridiculous. I would be very grateful for any advice.

Re: Complete Wifi Disc

davidwindle9 — Mon, 12 Sep 2022 12:51:28 GMT

I ordered mine through the online chat portal on the support section, helpful and efficient.

Re: Complete Wifi Disc

Keith_Beddoe — Mon, 12 Sep 2022 12:54:47 GMT

@LJH66

From a post by a BT device expert.

Follow the steps on the Broadband trouble-shooter and if you've still got wi-fi issues we'll send you an extra disc. http://bt.custhelp.com/app/answers/detail/a_id/9941/~/troubleshoot-bt-phone-and-broadband-faults (if the link doesn't work - search BT Trouble-shooter / Call 0800 800 150 and our help team will support quickly)