https://community.bt.com/t5/BT-Fibre-broadband/Switched-to-BT-but-capped-at-old-speed/m-p/2251699#M340331 <P>Hi all,</P><P>I switched from Plusnet to BT Fibre 2 a week ago but seem to be capped at my old speeds of 35Mb/10Mb.&nbsp; &nbsp;The BT Wholesale Checker says my line supports up to 80Mb and I've had speeds over 70Mb in the past on this line.&nbsp; I've chatted to BT CS however and they tell me my line can only support 28-31Mb, but that does not seem accurate?</P><P>Checker and router stats:<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="BT Checker.png" style="width: 999px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/78655iFD0474789693BF4D/image-size/large?v=v2&amp;px=999" role="button" title="BT Checker.png" alt="BT Checker.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Technical-log.png" style="width: 754px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/78656i6801A591BD88B917/image-size/large?v=v2&amp;px=999" role="button" title="Technical-log.png" alt="Technical-log.png" /></span>&nbsp; &nbsp; &nbsp;</P> Tue, 13 Sep 2022 13:13:37 GMT Hasken 2022-09-13T13:13:37Z https://community.bt.com/t5/BT-Fibre-broadband/Switched-to-BT-but-capped-at-old-speed/m-p/2251699#M340331 <P>Hi all,</P><P>I switched from Plusnet to BT Fibre 2 a week ago but seem to be capped at my old speeds of 35Mb/10Mb.&nbsp; &nbsp;The BT Wholesale Checker says my line supports up to 80Mb and I've had speeds over 70Mb in the past on this line.&nbsp; I've chatted to BT CS however and they tell me my line can only support 28-31Mb, but that does not seem accurate?</P><P>Checker and router stats:<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="BT Checker.png" style="width: 999px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/78655iFD0474789693BF4D/image-size/large?v=v2&amp;px=999" role="button" title="BT Checker.png" alt="BT Checker.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Technical-log.png" style="width: 754px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/78656i6801A591BD88B917/image-size/large?v=v2&amp;px=999" role="button" title="Technical-log.png" alt="Technical-log.png" /></span>&nbsp; &nbsp; &nbsp;</P> Tue, 13 Sep 2022 13:13:37 GMT https://community.bt.com/t5/BT-Fibre-broadband/Switched-to-BT-but-capped-at-old-speed/m-p/2251699#M340331 Hasken 2022-09-13T13:13:37Z