https://community.bt.com/t5/BT-Fibre-broadband/Anyone-know-why-i-need-an-engineer-visit-for-an-upgrade/m-p/2252155#M340409 <P>Just changed from fibre 250 to the same package but with halo 3+ but BT have said I need an engineer round to upgrade my fibre.<BR />Anyone know why? As it's the exact same fibre just with the hybrid box and wifi discs now plugged in which I was told to do myself (not exactly hard). and on the app they show as working perfectly. Just seems a bit silly.&nbsp;</P> Fri, 16 Sep 2022 09:22:42 GMT Monkeyboysteve 2022-09-16T09:22:42Z https://community.bt.com/t5/BT-Fibre-broadband/Anyone-know-why-i-need-an-engineer-visit-for-an-upgrade/m-p/2252155#M340409 <P>Just changed from fibre 250 to the same package but with halo 3+ but BT have said I need an engineer round to upgrade my fibre.<BR />Anyone know why? As it's the exact same fibre just with the hybrid box and wifi discs now plugged in which I was told to do myself (not exactly hard). and on the app they show as working perfectly. Just seems a bit silly.&nbsp;</P> Fri, 16 Sep 2022 09:22:42 GMT https://community.bt.com/t5/BT-Fibre-broadband/Anyone-know-why-i-need-an-engineer-visit-for-an-upgrade/m-p/2252155#M340409 Monkeyboysteve 2022-09-16T09:22:42Z