https://community.bt.com/t5/BT-Fibre-broadband/Had-los-light-for-an-hour-then-came-on-is-there-a-fault/m-p/2252812#M340485 <P>It's not worth reporting a fault if you're already back online now.<BR /><BR />You should only report something if you are actively offline at the time, or if there is an obvious fault where you're suffering frequent disconnections, latency spikes, low speeds etc.&nbsp;</P> Wed, 21 Sep 2022 06:57:29 GMT Koda 2022-09-21T06:57:29Z https://community.bt.com/t5/BT-Fibre-broadband/Had-los-light-for-an-hour-then-came-on-is-there-a-fault/m-p/2252806#M340484 <P>Hi all, had the los light come on the bt ont , and lost service for around an hour . It came back on, for a few minutes then router seemed to reboot , smart hub2 , and all seems to be working again . Am just wondering if it is something i should report to bt as a fault . or could it just have a been a slight issue at bt end&nbsp; and was resolved and not to waste any ones time to report it ?.</P><P>Thank you&nbsp;</P> Wed, 21 Sep 2022 00:01:46 GMT https://community.bt.com/t5/BT-Fibre-broadband/Had-los-light-for-an-hour-then-came-on-is-there-a-fault/m-p/2252806#M340484 leeea12345 2022-09-21T00:01:46Z https://community.bt.com/t5/BT-Fibre-broadband/Had-los-light-for-an-hour-then-came-on-is-there-a-fault/m-p/2252812#M340485 <P>It's not worth reporting a fault if you're already back online now.<BR /><BR />You should only report something if you are actively offline at the time, or if there is an obvious fault where you're suffering frequent disconnections, latency spikes, low speeds etc.&nbsp;</P> Wed, 21 Sep 2022 06:57:29 GMT https://community.bt.com/t5/BT-Fibre-broadband/Had-los-light-for-an-hour-then-came-on-is-there-a-fault/m-p/2252812#M340485 Koda 2022-09-21T06:57:29Z