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Flashing Orange Light

sophmead — Fri, 30 Sep 2022 21:28:00 GMT

Wifi has worked fine for months. Today stopped working, orange flashing light. Have turned off/on plugged in and out, even factory reset. Still flashing orange. The open reach wall socket looks like it has a light for the wifi connection? Not sure though but no light showing here either.

Re: Flashing Orange Light

imjolly — Fri, 30 Sep 2022 21:37:06 GMT

Provided you don't have digital voice can you check to see if you have a dial tone on your landline phone

Re: Flashing Orange Light

sophmead — Fri, 30 Sep 2022 21:45:34 GMT

Hello, don’t have a landline phone unfortunately. Not sure how to check this without?

Re: Flashing Orange Light

imjolly — Fri, 30 Sep 2022 21:50:44 GMT

The most basic test checking for dial tone. Maybe you can borrow a phone to test

Have you checked to see if there are problems in your area due to recent bad weather?

Re: Flashing Orange Light

sophmead — Fri, 30 Sep 2022 21:53:55 GMT

Hi, yes I had a look and there doesn’t seem to be an unusual amount of reports in the area. Okay I will try and get hold of a landline phone then. Thank you for your help.

Re: Flashing Orange Light

Les-Gibson — Sat, 01 Oct 2022 05:41:16 GMT

@sophmeadwrote:
The open reach wall socket looks like it has a light for the wifi connection? Not sure though but no light showing here either.

?????

Not sure what you mean by that, are you on FTTC or FTTP