https://community.bt.com/t5/BT-Fibre-broadband/Smart-Hub-2-asked-to-return-2-of-them/m-p/2254945#M340869 <P>Call customer services on 0800 800150 and explain the situation. This is a customer to customer self help forum.</P> Tue, 04 Oct 2022 13:16:59 GMT licquorice 2022-10-04T13:16:59Z https://community.bt.com/t5/BT-Fibre-broadband/Smart-Hub-2-asked-to-return-2-of-them/m-p/2254942#M340868 <P>Good Afternoon,</P><P>I have been asked to return 2 BT Smart Hubs 2 but I only have one. When I upgraded from 300 to 900 the agent told me that they would send me a smart hub 2 but I told him not too as I already have one. Fast forward to present and now that I have left BT I have been asked for 2 back.&nbsp;<BR /><BR />When I was speaking to the agent who put through the cancellation I did ask them to note it on my account that I only have 1 but I had noticed it said I had 2 in my BT account section and if I got asked for 2 to get in touch.</P><P>Can anyone help?</P><P>Thanks,</P><P>Chris</P> Tue, 04 Oct 2022 12:51:15 GMT https://community.bt.com/t5/BT-Fibre-broadband/Smart-Hub-2-asked-to-return-2-of-them/m-p/2254942#M340868 jaxpro 2022-10-04T12:51:15Z https://community.bt.com/t5/BT-Fibre-broadband/Smart-Hub-2-asked-to-return-2-of-them/m-p/2254945#M340869 <P>Call customer services on 0800 800150 and explain the situation. This is a customer to customer self help forum.</P> Tue, 04 Oct 2022 13:16:59 GMT https://community.bt.com/t5/BT-Fibre-broadband/Smart-Hub-2-asked-to-return-2-of-them/m-p/2254945#M340869 licquorice 2022-10-04T13:16:59Z