https://community.bt.com/t5/BT-Fibre-broadband/Fibre-upgrade-now-means-loss-of-BT-Sport-channels-and-all-Now-Tv/m-p/2256255#M341053 <P>Since upgrading to fibre, all was fine for 7 days or so, when any to channels provided via Now TV and BT sport refused to work IPC6023 shown onscreen. No faults on network apparently - I have made endless calls to various folk, complained, been given a complaints manager, who hasn’t spoken to me since promising that I would get fed up of hearing him. I have been told people will phone me back who then don’t. I have reset, rebooted and raged - I have been told it must be the exchange - initially I was told it might be September (in August) before the issue was sorted - now it might be Christmas. I really despair. I am fed up of inaction, misinformation and lies. What ever happened to service?</P> Tue, 11 Oct 2022 14:58:51 GMT cntstewart 2022-10-11T14:58:51Z https://community.bt.com/t5/BT-Fibre-broadband/Fibre-upgrade-now-means-loss-of-BT-Sport-channels-and-all-Now-Tv/m-p/2256255#M341053 <P>Since upgrading to fibre, all was fine for 7 days or so, when any to channels provided via Now TV and BT sport refused to work IPC6023 shown onscreen. No faults on network apparently - I have made endless calls to various folk, complained, been given a complaints manager, who hasn’t spoken to me since promising that I would get fed up of hearing him. I have been told people will phone me back who then don’t. I have reset, rebooted and raged - I have been told it must be the exchange - initially I was told it might be September (in August) before the issue was sorted - now it might be Christmas. I really despair. I am fed up of inaction, misinformation and lies. What ever happened to service?</P> Tue, 11 Oct 2022 14:58:51 GMT https://community.bt.com/t5/BT-Fibre-broadband/Fibre-upgrade-now-means-loss-of-BT-Sport-channels-and-all-Now-Tv/m-p/2256255#M341053 cntstewart 2022-10-11T14:58:51Z https://community.bt.com/t5/BT-Fibre-broadband/Fibre-upgrade-now-means-loss-of-BT-Sport-channels-and-all-Now-Tv/m-p/2256269#M341054 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/307877">@cntstewart</a>, sorry that you're experiencing this fault and not getting updated as agreed.</P> <P>I've sent you a Private Message so you can get in touch with the Mod team and we'll be happy to help you with this.</P> <P>Cheers<BR /><BR />John</P> Tue, 11 Oct 2022 16:04:04 GMT https://community.bt.com/t5/BT-Fibre-broadband/Fibre-upgrade-now-means-loss-of-BT-Sport-channels-and-all-Now-Tv/m-p/2256269#M341054 JohnC2 2022-10-11T16:04:04Z