Keeps disconnecting

chappy4412 — Sat, 15 Oct 2022 12:19:12 GMT

Hi, can anybody help solve a problem, my broadband keeps disconnecting, it had disconnected six times so far today, I've had two engineers out in the past couple of months and they couldn't find a fault.

I had no problems with my previous provider

13:11:45 15 Oct. ARP [add] br0(wl1) 192.168.1.170 0e:a2:f4:46:69:c9

13:11:45 15 Oct. ARP [del] br0 192.168.1.170 0e:a2:f4:46:69:c9

13:10:54 15 Oct. ARP [add] br0(wl1) 192.168.1.170 0e:a2:f4:46:69:c9

13:10:53 15 Oct. ARP [del] br0 192.168.1.170 0e:a2:f4:46:69:c9

13:05:47 15 Oct. ARP [add] br0(wl1) 192.168.1.170 0e:a2:f4:46:69:c9

13:05:47 15 Oct. ARP [del] br0 192.168.1.170 0e:a2:f4:46:69:c9

13:04:51 15 Oct. ARP [add] br0(wl1) 192.168.1.170 0e:a2:f4:46:69:c9

13:04:51 15 Oct. ARP [del] br0 192.168.1.170 0e:a2:f4:46:69:c9

13:04:49 15 Oct. Lan IPv6 Neighbour Discovery events: NEIGHBOR_SOLICIT

13:04:48 15 Oct. Lan IPv6 Neighbour Discovery events: NEIGHBOR_SOLICIT

13:04:48 15 Oct. ARP [add] br0(wl0) 192.168.1.117 54:e0:19:15:a6:73

13:04:44 15 Oct. Lan IPv6 Neighbour Discovery events: NEIGHBOR_SOLICIT

13:04:43 15 Oct. DHCP device Connected: 192.168.1.117 54:e0:19:15:a6:73 Ring-15a673

13:04:43 15 Oct. DHCP lease issued 192.168.1.117 to 54:e0:19:15:a6:73 Ring-15a673 lease duration is 86400 seconds

13:04:43 15 Oct. 5G Client associate from 54:e0:19:15:a6:73 (IP=192.168.1.117) RSSI=-60 Rate=65Mbps host Ring-15a673

13:04:43 15 Oct. LAN [ADD] ARP 192.168.1.117 with 54:e0:19:15:a6:73 from br0(wl0)

13:04:43 15 Oct. Lan IPv6 Neighbour Discovery events: NEIGHBOR_SOLICIT

13:04:42 15 Oct. Receive a DHCP request

13:04:42 15 Oct. WHW INFO A station (SmartHub2)IF[5G](8C:19:B5:47:84:ED):STA(54:E0:19:15:A6:73)(Legacy Device) join WHW infrastructure

13:04:31 15 Oct. CWMP: HDM socket closed successfully.

13:04:31 15 Oct. CWMP: HTTP authentication success from pbthdm.x.x.x

13:04:31 15 Oct. CWMP: HDM socket opened successfully.

13:04:31 15 Oct. CWMP: session completed successfully

13:04:31 15 Oct. CWMP: HDM socket closed successfully.

13:04:31 15 Oct. CWMP: HTTP authentication success from pbthdm.x.x.x

13:04:30 15 Oct. CWMP: HDM socket opened successfully.

13:04:30 15 Oct. CWMP: Server URL: https://pbthdm.x.x.x; Connecting as user: ACS username

13:04:30 15 Oct. CWMP: Session start now server: https://pbthdm.x.x.x Event code: 4 VALUE CHANGE

13:04:30 15 Oct. CWMP: Initializing transaction for event code 4 VALUE CHANGE

13:04:25 15 Oct. LAN [DEL] ARP 192.168.1.117 with 54:e0:19:15:a6:73 from br0

13:04:23 15 Oct. WHW INFO A station STA(54:E0:19:15:A6:73) leave WHW infrastructure

13:04:23 15 Oct. Lan IPv6 Neighbour Discovery events: NEIGHBOR_SOLICIT

13:04:22 15 Oct. Lan IPv6 Neighbour Discovery events: NEIGHBOR_SOLICIT

13:04:22 15 Oct. 5G Client associate from 54:e0:19:15:a6:73 (IP=192.168.1.117) RSSI=-61 Rate=65Mbps host Ring-15a673

13:04:22 15 Oct. Receive a DHCP request

13:04:21 15 Oct. Lan IPv6 Neighbour Discovery events: NEIGHBOR_SOLICIT

13:04:20 15 Oct. DHCP device Connected: 192.168.1.117 54:e0:19:15:a6:73 Ring-15a673

13:04:20 15 Oct. DHCP lease issued 192.168.1.117 to 54:e0:19:15:a6:73 Ring-15a673 lease duration is 86400 seconds

13:04:20 15 Oct. 5G Client associate from 54:e0:19:15:a6:73 (IP=192.168.1.117) RSSI=-57 Rate=6Mbps host Ring-15a673

13:04:20 15 Oct. LAN [ADD] ARP 192.168.1.117 with 54:e0:19:15:a6:73 from br0(wl0)

13:04:20 15 Oct. Receive a DHCP request

13:04:20 15 Oct. Lan IPv6 Neighbour Discovery events: NEIGHBOR_SOLICIT

13:04:19 15 Oct. WHW INFO A station (SmartHub2)IF[5G](8C:19:B5:47:84:ED):STA(54:E0:19:15:A6:73)(Legacy Device) join WHW infrastructure

13:04:17 15 Oct. admin login success from 192.168.1.214

13:04:09 15 Oct. admin login error from 192.168.1.214

13:04:01 15 Oct. WHW INFO A station STA(54:E0:19:15:A6:73) leave WHW infrastructure

13:03:46 15 Oct. admin timeout from 192.168.1.214

13:03:46 15 Oct. Lan IPv6 Neighbour Discovery events: NEIGHBOR_SOLICIT

13:03:45 15 Oct. Lan IPv6 Neighbour Discovery events: NEIGHBOR_SOLICIT

13:03:38 15 Oct. NTP synchronization success

13:03:37 15 Oct. NTP Server: ntp.homehub.btopenworld.com

13:03:37 15 Oct. ARP [add] br0(wds0.4.1) 192.168.1.144 30:ae:a4:0c:74:9c

13:03:37 15 Oct. Lan IPv6 Neighbour Discovery events: NEIGHBOR_SOLICIT

13:03:34 15 Oct. WHW INFO A station (SmartHub2)IF[5G](8C:19:B5:47:84:ED):STA(54:E0:19:15:A6:73)(Legacy Device) join WHW infrastructure

13:03:30 15 Oct. LTE Modem owl_tx_lte_set_rate_shaper_script command sent

13:03:29 15 Oct. DHCP device Connected: 192.168.1.144 30:ae:a4:0c:74:9c espressif

13:03:28 15 Oct. DHCP device Disconnected: 192.168.1.144 30:ae:a4:0c:74:9c espressif

13:03:28 15 Oct. LTE Modem owl_tx_lte_set_rate_shaper_script command sent

13:03:28 15 Oct. LAN [ADD] ARP 192.168.1.144 with 30:ae:a4:0c:74:9c from br0(wds0.4.1)

13:03:28 15 Oct. WHW INFO A station (Bedroom)IF[2.4G](44:FE:3B:89:2E:37):STA(30:AE:A4:0C:74:9C) join WHW infrastructure

13:03:28 15 Oct. LAN [DEL] ARP 192.168.1.144 with 30:ae:a4:0c:74:9c from br0

13:03:27 15 Oct. Receive a DHCP request

13:03:26 15 Oct. WAN Sensing Auto sensing Complete interface selected

13:03:26 15 Oct. Port forwarding rule added via UPnP/TR064. Protocol: UDP external ports: any->3074 internal ports: 3074 internal client: 192.168.1.206

13:03:26 15 Oct. Lan IPv6 Neighbour Discovery events: NEIGHBOR_SOLICIT

13:03:23 15 Oct. ARP [del] br0 192.168.1.144 30:ae:a4:0c:74:9c

13:03:23 15 Oct. WAN Sensing Auto sensing Running

13:03:22 15 Oct. WAN IPv6 Global unicast prefix / length: 2a00:23c5:fc86:a400::/56

13:03:22 15 Oct. WAN IPv6 Global unicast address allocated: 2a00:23c5:fc86:a400::1/64

13:03:22 15 Oct. WAN DHCPv6 events: BOUND

13:03:21 15 Oct. NTP synchronization start

13:03:21 15 Oct. WAN DHCPv6 events: INIT

13:03:21 15 Oct. WAN Sensing Auto sensing Complete interface selected

13:03:20 15 Oct. WAN Sensing Auto sensing Running

13:03:20 15 Oct. Success - secondary DNS servers

13:03:20 15 Oct. Success - primary DNS servers

13:03:20 15 Oct. WAN connection WAN2_INTERNET_PTM connected

13:03:20 15 Oct. PPP: IPCP up

13:03:20 15 Oct. PPP IPCP Receive Configuration ACK

13:03:20 15 Oct. PPP IPV6CP Receive Configuration ACK

13:03:20 15 Oct. PPP IPCP Send Configuration Request

13:03:19 15 Oct. PPP IPCP Receive Configuration NAK

13:03:19 15 Oct. PPP IPCP Send Configuration ACK

13:03:19 15 Oct. PPP IPCP Receive Configuration Request

13:03:19 15 Oct. PPP IPV6CP Send Configuration ACK

13:03:19 15 Oct. PPP IPV6CP Receive Configuration Request

13:03:19 15 Oct. PPP IPV6CP Send Configuration Request

13:03:19 15 Oct. PPP IPCP Send Configuration Request

13:03:19 15 Oct. PPP: CHAP authentication succeeded

13:03:19 15 Oct. PPP CHAP Receive success : authentication successful

13:03:19 15 Oct. PPP CHAP Receive Challenge

13:03:19 15 Oct. PPP: LCP up

13:03:19 15 Oct. PPP LCP Receive Configuration ACK

13:03:18 15 Oct. PPP LCP Send Configuration ACK

13:03:18 15 Oct. PPP LCP Receive Configuration Request

13:03:18 15 Oct. PPP LCP Send Configuration Request

13:03:18 15 Oct. PPP: Received PADS

13:03:18 15 Oct. PPP: Sending PADR

13:03:18 15 Oct. PPP: Received PADO

13:03:18 15 Oct. PPP: Sending PADI

13:03:18 15 Oct. ARP [del] br0 192.168.1.117 54:e0:19:15:a6:73

13:03:14 15 Oct. LAN [DEL] ARP 192.168.1.117 with 54:e0:19:15:a6:73 from br0

13:03:13 15 Oct. PPP: Sending PADI

13:03:12 15 Oct. WHW INFO A station STA(54:E0:19:15:A6:73) leave WHW infrastructure

13:03:08 15 Oct. PPP: Sending PADI

13:03:03 15 Oct. DHCP device Connected: 192.168.1.206 1c:1a:df:85:28:58 XBOX

13:03:03 15 Oct. Lan IPv6 Neighbour Discovery events: NEIGHBOR_SOLICIT

13:03:03 15 Oct. PPP: Sending PADI

13:03:03 15 Oct. 5G Client associate from 1c:1a:df:85:28:58 (IP=192.168.1.206) RSSI=-55 Rate=780Mbps host XBOX

13:03:03 15 Oct. Lan IPv6 Neighbour Discovery events: NEIGHBOR_SOLICIT

13:03:03 15 Oct. LAN [ADD] ARP 192.168.1.206 with 1c:1a:df:85:28:58 from br0(wl0)

13:03:02 15 Oct. Receive a DHCP request

13:03:02 15 Oct. WHW INFO A station (SmartHub2)IF[5G](8C:19:B5:47:84:ED):STA(1C:1A:DF:85:28:58)(Legacy Device) join WHW infrastructure

13:03:00 15 Oct. DSL Link Up: Down Rate=54999kbps Up Rate=9480kbps; SNR Margin Down=3.6dB Up=6.2dB

13:02:59 15 Oct. DHCP device Disconnected: 192.168.1.206 1c:1a:df:85:28:58 XBOX

13:02:59 15 Oct. LAN [DEL] ARP 192.168.1.206 with 1c:1a:df:85:28:58 from br0

13:02:58 15 Oct. 5G Client disassociate from 1c:1a:df:85:28:58 (IP=192.168.1.206) RSSI=0 Rate=0Mbps

13:02:58 15 Oct. PPP: Sending PADI

13:02:57 15 Oct. WHW INFO A station STA(1C:1A:DF:85:28:58) leave WHW infrastructure

13:02:53 15 Oct. PPP: Starting PPP daemon

13:02:52 15 Oct. WAN Auto-sensing detected port DSL WAN

13:02:40 15 Oct. SIP WAN DOWN

13:02:31 15 Oct. SIP WAN DOWN

13:02:31 15 Oct. WAN Sensing Auto sensing Complete interface selected

13:02:31 15 Oct. WAN Sensing Auto sensing Running

13:02:29 15 Oct. WAN Sensing Auto sensing Complete interface selected

13:02:29 15 Oct. WAN Sensing Auto sensing Running

13:02:28 15 Oct. WAN connection WAN2_INTERNET_PTM disconnected.[ERROR_NO_CARRIER]

13:02:28 15 Oct. ARP [add] br0(wl1) 192.168.1.144 30:ae:a4:0c:74:9c

13:02:28 15 Oct. Lan IPv6 Neighbour Discovery events: NEIGHBOR_SOLICIT

13:02:27 15 Oct. PPP: Stopped PPP daemon(0 1 5)

13:02:27 15 Oct. PPP LCP Send Termination Request (User request)

13:02:27 15 Oct. PPP: IPCP down

13:02:27 15 Oct. PPP: LCP down

13:02:27 15 Oct. DSL Link Down: duration was 3843 seconds

13:02:19 15 Oct. 2.4G Client associate from 30:ae:a4:0c:74:9c (IP=192.168.1.144) RSSI=-62 Rate=58Mbps host espressif

13:02:19 15 Oct. WHW INFO A station (SmartHub2)IF[2.4G](8C:19:B5:47:84:EE):STA(30:AE:A4:0C:74:9C)(Legacy Device) join WHW infrastructure

13:02:19 15 Oct. Receive a DHCP request

13:02:19 15 Oct. WHW INFO A station STA(30:AE:A4:0C:74:9C) leave WHW infrastructure

12:58:41 15 Oct. WHW INFO A station STA(D2:5A:8A:9E:A1:6F) leave WHW infrastructure

12:55:57 15 Oct. Lan IPv6 Neighbour Discovery events: NEIGHBOR_SOLICIT

12:55:56 15 Oct. ARP [add] br0(wds0.4.1) 192.168.1.144 30:ae:a4:0c:74:9c

12:55:24 15 Oct. WHW INFO A station (Bedroom)IF[2.4G](44:FE:3B:89:2E:37):STA(30:AE:A4:0C:74:9C) join WHW infrastructure

12:55:24 15 Oct. Receive a DHCP request

12:54:26 15 Oct. Receive a DHCP request

12:54:18 15 Oct. Lan IPv6 Neighbour Discovery events: NEIGHBOR_SOLICIT

12:54:16 15 Oct. 2.4G Client associate from 30:ae:a4:0c:74:9c (IP=192.168.1.144) RSSI=-63 Rate=58Mbps host espressif

12:54:16 15 Oct. WHW INFO A station (SmartHub2)IF[2.4G](8C:19:B5:47:84:EE):STA(30:AE:A4:0C:74:9C)(Legacy Device) join WHW infrastructure

12:54:16 15 Oct. Receive a DHCP request

12:54:16 15 Oct. WHW INFO A station STA(30:AE:A4:0C:74:9C) leave WHW infrastructure

12:52:25 15 Oct. Lan IPv6 Neighbour Discovery events: NEIGHBOR_SOLICIT

12:52:13 15 Oct. ARP [add] br0(wl1) 192.168.1.144 30:ae:a4:0c:74:9c

12:52:06 15 Oct. DHCP device Connected: 192.168.1.144 30:ae:a4:0c:74:9c espressif

12:52:05 15 Oct. DHCP lease issued 192.168.1.144 to 30:ae:a4:0c:74:9c espressif lease duration is 86400 seconds

12:52:05 15 Oct. 2.4G Client associate from 30:ae:a4:0c:74:9c (IP=192.168.1.144) RSSI=-64 Rate=58Mbps host espressif

12:52:05 15 Oct. LAN [ADD] ARP 192.168.1.144 with 30:ae:a4:0c:74:9c from br0(wl1)

12:52:05 15 Oct. Receive a DHCP request

12:52:05 15 Oct. WHW INFO A station (SmartHub2)IF[2.4G](8C:19:B5:47:84:EE):STA(30:AE:A4:0C:74:9C)(Legacy Device) join WHW infrastructure

12:50:47 15 Oct. DHCP device Connected: 192.168.1.214 d2:5a:8a:9e:a1:6f Paul-s-S22-Ultra

12:50:47 15 Oct. LAN [ADD] ARP 192.168.1.214 with d2:5a:8a:9e:a1:6f from br0(wl0)

12:50:47 15 Oct. ARP [add] br0(wl0) 192.168.1.214 d2:5a:8a:9e:a1:6f

12:50:41 15 Oct. WHW INFO A station (SmartHub2)IF[5G](8C:19:B5:47:84:ED):STA(D2:5A:8A:9E:A1:6F)(Legacy Device) join WHW infrastructure

12:50:39 15 Oct. DHCP device Disconnected: 192.168.1.214 d2:5a:8a:9e:a1:6f Paul-s-S22-Ultra

12:50:38 15 Oct. LAN [DEL] ARP 192.168.1.214 with d2:5a:8a:9e:a1:6f from br0

12:50:38 15 Oct. 5G Client disassociate from d2:5a:8a:9e:a1:6f (IP=192.168.1.214) RSSI=0 Rate=0Mbps

12:50:38 15 Oct. WHW INFO A station STA(D2:5A:8A:9E:A1:6F) leave WHW infrastructure

12:50:38 15 Oct. 5G client Mac: D2:5A:8A:9E:A1:6F Deauthentications (Reason:Class 3 frame received from nonassociated station)

12:50:28 15 Oct. WHW INFO A station (Bedroom)IF[5G](44:FE:3B:89:2E:38):STA(D2:5A:8A:9E:A1:6F) join WHW infrastructure

12:50:18 15 Oct. ARP [add] br0(wds0.4.1) 192.168.1.123 54:e0:19:56:91:87

12:50:18 15 Oct. ARP [del] br0 192.168.1.123 54:e0:19:56:91:87

12:43:51 15 Oct. WHW INFO A station STA(D2:5A:8A:9E:A1:6F) leave WHW infrastructure

12:36:07 15 Oct. ARP [add] br0(wl0) 192.168.1.214 d2:5a:8a:9e:a1:6f

12:35:51 15 Oct. WHW INFO A station (SmartHub2)IF[5G](8C:19:B5:47:84:ED):STA(D2:5A:8A:9E:A1:6F)(Legacy Device) join WHW infrastructure

12:35:51 15 Oct. WHW INFO A station STA(D2:5A:8A:9E:A1:6F) leave WHW infrastructure

12:35:41 15 Oct. WHW INFO A station (Bedroom)IF[5G](44:FE:3B:89:2E:38):STA(D2:5A:8A:9E:A1:6F) join WHW infrastructure

12:30:41 15 Oct. ARP [add] br0(wl1) 192.168.1.170 0e:a2:f4:46:69:c9

12:30:41 15 Oct. ARP [del] br0 192.168.1.170 0e:a2:f4:46:69:c9

12:21:13 15 Oct. ARP [add] br0(wl1) 192.168.1.170 0e:a2:f4:46:69:c9

12:21:13 15 Oct. ARP [del] br0 192.168.1.170 0e:a2:f4:46:69:c9

12:20:20 15 Oct. Lan IPv6 Neighbour Discovery events: NEIGHBOR_SOLICIT

12:20:19 15 Oct. Lan IPv6 Neighbour Discovery events: NEIGHBOR_SOLICIT

12:20:16 15 Oct. 2.4G Client associate from 0e:a2:f4:46:69:c9 (IP=192.168.1.170) RSSI=-58 Rate=52Mbps host chameleon-cad-0ea2f44669c9

12:20:16 15 Oct. Lan IPv6 Neighbour Discovery events: NEIGHBOR_SOLICIT

12:20:16 15 Oct. Receive a DHCP request

12:20:15 15 Oct. Lan IPv6 Neighbour Discovery events: NEIGHBOR_SOLICIT

12:20:14 15 Oct. WHW INFO A station (SmartHub2)IF[2.4G](8C:19:B5:47:84:EE):STA(0E:A2:F4:46:69:C9)(Legacy Device) join WHW infrastructure

12:20:14 15 Oct. WHW INFO A station STA(0E:A2:F4:46:69:C9) leave WHW infrastructure

12:19:49 15 Oct. ARP [add] br0(wds0.4.1) 192.168.1.123 54:e0:19:56:91:87

12:19:49 15 Oct. ARP [del] br0 192.168.1.123 54:e0:19:56:91:87

12:06:52 15 Oct. Port forwarding rule added via UPnP/TR064. Protocol: UDP external ports: any->3074 internal ports: 3074 internal client: 192.168.1.206

12:06:25 15 Oct. DHCP device Connected: 192.168.1.206 1c:1a:df:85:28:58 XBOX

12:06:24 15 Oct. 5G Client associate from 1c:1a:df:85:28:58 (IP=192.168.1.206) RSSI=-55 Rate=780Mbps host XBOX

12:06:24 15 Oct. LAN [ADD] ARP 192.168.1.206 with 1c:1a:df:85:28:58 from br0(wl0)

12:06:24 15 Oct. Lan IPv6 Neighbour Discovery events: NEIGHBOR_SOLICIT

12:06:24 15 Oct. Receive a DHCP request

12:06:23 15 Oct. WHW INFO A station (SmartHub2)IF[5G](8C:19:B5:47:84:ED):STA(1C:1A:DF:85:28:58)(Legacy Device) join WHW infrastructure

12:06:21 15 Oct. DHCP device Disconnected: 192.168.1.206 1c:1a:df:85:28:58 XBOX

12:06:21 15 Oct. LAN [DEL] ARP 192.168.1.206 with 1c:1a:df:85:28:58 from br0

12:06:20 15 Oct. 5G Client disassociate from 1c:1a:df:85:28:58 (IP=192.168.1.206) RSSI=0 Rate=0Mbps

12:06:18 15 Oct. WHW INFO A station STA(1C:1A:DF:85:28:58) leave WHW infrastructure

11:59:30 15 Oct. CWMP: HDM socket closed successfully.

11:59:30 15 Oct. CWMP: HTTP authentication success from pbthdm.x.x.x

11:59:30 15 Oct. CWMP: HDM socket opened successfully.

11:59:30 15 Oct. CWMP: session completed successfully

11:59:29 15 Oct. CWMP: HDM socket closed successfully.

11:59:29 15 Oct. CWMP: HTTP authentication success from pbthdm.x.x.x

11:59:29 15 Oct. CWMP: HDM socket opened successfully.

11:59:29 15 Oct. CWMP: Server URL: https://pbthdm.x.x.x; Connecting as user: ACS username

11:59:28 15 Oct. CWMP: Session start now server: https://pbthdm.x.x.x Event code: 4 VALUE CHANGE

11:59:28 15 Oct. CWMP: Initializing transaction for event code 4 VALUE CHANGE

11:59:05 15 Oct. NTP synchronization success

11:59:05 15 Oct. NTP Server: ntp.homehub.btopenworld.com

11:58:59 15 Oct. LTE Modem owl_tx_lte_set_rate_shaper_script command sent

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