https://community.bt.com/t5/BT-Fibre-broadband/Cancelled-engineer/m-p/2257723#M341276 <P>Who do I complain too , engineer was ment to come today&nbsp; (20th oct ) between 1-6,when I checked the app now coming 1 Nov . no email or text to say they had&nbsp; cancelled appointment.</P><P>Ive tried to phone twice today but been on on hold for over 40 each time before I gave up and I can't find an email address ---hope this is not the way the treat all new customers&nbsp;</P> Thu, 20 Oct 2022 12:52:14 GMT Andyh67 2022-10-20T12:52:14Z https://community.bt.com/t5/BT-Fibre-broadband/Cancelled-engineer/m-p/2257723#M341276 <P>Who do I complain too , engineer was ment to come today&nbsp; (20th oct ) between 1-6,when I checked the app now coming 1 Nov . no email or text to say they had&nbsp; cancelled appointment.</P><P>Ive tried to phone twice today but been on on hold for over 40 each time before I gave up and I can't find an email address ---hope this is not the way the treat all new customers&nbsp;</P> Thu, 20 Oct 2022 12:52:14 GMT https://community.bt.com/t5/BT-Fibre-broadband/Cancelled-engineer/m-p/2257723#M341276 Andyh67 2022-10-20T12:52:14Z https://community.bt.com/t5/BT-Fibre-broadband/Cancelled-engineer/m-p/2257724#M341277 <P>BT and openreach are on strike today hence why no engineer and difficulty in getting through to BT</P> <P>they are also on strike on Monday 24/10</P> Thu, 20 Oct 2022 12:54:22 GMT https://community.bt.com/t5/BT-Fibre-broadband/Cancelled-engineer/m-p/2257724#M341277 imjolly 2022-10-20T12:54:22Z