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BT Smart Hub Flashing Purple yet working OK

rfsmith7 — Fri, 21 Oct 2022 07:20:45 GMT

My Smart Hub 2 is flashing purple continuously having apparently restarted about 7 hours ago. However the internet is working fine and at full speed. I'm reluctant to reboot it in case there is a problem and I lose internet.

I have full fibre gigabit, and speed is normal.

Any ideas?

Re: BT Smart Hub Flashing Purple yet working OK

imjolly — Fri, 21 Oct 2022 07:55:47 GMT

did your firmware update? if so maybe it did not fully update and needs a restart

Re: BT Smart Hub Flashing Purple yet working OK

rfsmith7 — Fri, 21 Oct 2022 08:38:20 GMT

Last firmware update shows 6 October to level v0.37.00.07084-BT. Think it's rebooted before now for that.

Re: BT Smart Hub Flashing Purple yet working OK

rfsmith7 — Fri, 21 Oct 2022 08:41:11 GMT

OK - held my breath and restarted it. Now gone back to blue. Phew!