This topic

What do this mean

Martyngammon — Wed, 05 Oct 2022 15:04:08 GMT

19:35:34, 24 Sep.Has a problem to connect to SAAF framework (5 times11:15:37, 29 Sep.Has a problem to connect to SAAF framework (7 times)11:15:37, 29 Sep.Has a problem to connect to SAAF framework (7 times)11:15:37, 29 Sep.Has a problem to connect to SAAF framework (7 times)

What do can't connect to SAAF frameworkmean

Martyngammon — Tue, 04 Oct 2022 11:41:35 GMT

11:15:37, 29 Sep.Has a problem to connect to SAAF framework (7 times)

Re: What do can't connect to SAAF frameworkmean

Les-Gibson — Tue, 04 Oct 2022 17:35:29 GMT

In relation to what?

Re: What do can't connect to SAAF frameworkmean

Martyngammon — Wed, 05 Oct 2022 10:18:43 GMT

It's in my event log on the bt smart hub 2

Re: What do can't connect to SAAF frameworkmean

Les-Gibson — Wed, 05 Oct 2022 12:51:59 GMT

No Idea.

A quick search shows that the question has been asked before but there doesn't seem to be an answer. My guess would be that it means that the firewall is doing its job.

Search - BT Community

Maybe one of the mods ( @NeilO or @DavidM ) could advise

Re: What do this mean

Les-Gibson — Wed, 05 Oct 2022 15:53:33 GMT

SAAF stands for soft reset but the rest ?

This question has been asked a few times over the last couple of years but there doesn't seem to be an answer.

Search "SAAF" in the search bar above

Re: What do this mean

Martyngammon — Thu, 06 Oct 2022 11:30:24 GMT

Do u think I could be hacked 07:26:15, 06 Oct.Has a problem to connect to SAAF framework (18 times)

011:15:37, 29 Sep.Has a problem to connect to SAAF framework (7 times)12:50:11, 25 Sep.Has a problem to connect to SAAF framework (5 times19:35:34, 24 Sep.Has a problem to connect to SAAF framework (5 times7

Re: What do this mean

Les-Gibson — Thu, 06 Oct 2022 12:41:06 GMT

No Idea. It's in my event log as well so I hope not. there are other similar posts on this forum so maybe there is a vulnerability of some kind which hackers are attempting to exploit or perhaps it's just a sign that the firewall is doing it's job.

Maybe one of the moderators could pass the enquiry on to the hub team? @DavidM or @NeilO

Re: What do this mean

NeilO — Fri, 07 Oct 2022 10:59:44 GMT

@Martyngammon @Les-Gibson I've asked the question, I don't think it's anything of concern and I'll post back here when I get an answer.

Thanks

Neil

Re: What do this mean

Les-Gibson — Fri, 07 Oct 2022 11:12:38 GMT

Many thanks @NeilO 👍

Re: What do this mean

NeilO — Fri, 07 Oct 2022 11:57:38 GMT

Hi @Martyngammon SAAF stands for Smart Applications Analytics Framework. It’s an application plugin (developed by BT) that allows additional functionality to be deployed to the Hub without the need for a full firmware upgrade of the hub itself. It’s primarily used to deploy a range of Smart Diagnostic applications to help improve our diagnostics of the hub and extract key diagnostic and status data from the hub in order to improve customer experience and improve troubleshooting problems.

The Hub team will be happy to look into what's triggered these logs if you'd like and I'll send you a private message if you want to get in touch.

Thanks

Neil