https://community.bt.com/t5/BT-Fibre-broadband/Contacting-customer-services/m-p/2258560#M341462 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/305658">@BrenCass1</a>&nbsp;and welcome.</P> <P>Sorry you're having problems getting through. I can help if you're still having problems. Just let me know.</P> <P>Cheers</P> <P>David</P> Tue, 25 Oct 2022 16:26:42 GMT DavidM 2022-10-25T16:26:42Z https://community.bt.com/t5/BT-Fibre-broadband/Contacting-customer-services/m-p/2258470#M341433 <P>Having trouble getting through to customer services, yesterday and today, gave up after 30 minutes on hold</P><P>Anyone else?</P><P>Are they on strike at the moment?</P> Tue, 25 Oct 2022 09:21:18 GMT https://community.bt.com/t5/BT-Fibre-broadband/Contacting-customer-services/m-p/2258470#M341433 BrenCass1 2022-10-25T09:21:18Z https://community.bt.com/t5/BT-Fibre-broadband/Contacting-customer-services/m-p/2258475#M341436 <P>There were 2 industrial action days (strikes) in the last week, this meant fewer calls were being answered and possibly creating a backlog, if you try today they are open as normal but just like yourself, others might be trying who couldn't get in touch yesterday.</P> Tue, 25 Oct 2022 09:51:59 GMT https://community.bt.com/t5/BT-Fibre-broadband/Contacting-customer-services/m-p/2258475#M341436 -Richie- 2022-10-25T09:51:59Z https://community.bt.com/t5/BT-Fibre-broadband/Contacting-customer-services/m-p/2258560#M341462 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/305658">@BrenCass1</a>&nbsp;and welcome.</P> <P>Sorry you're having problems getting through. I can help if you're still having problems. Just let me know.</P> <P>Cheers</P> <P>David</P> Tue, 25 Oct 2022 16:26:42 GMT https://community.bt.com/t5/BT-Fibre-broadband/Contacting-customer-services/m-p/2258560#M341462 DavidM 2022-10-25T16:26:42Z