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Broadband issues - all Ring Alarm and Camera's down

JMo — Mon, 31 Oct 2022 15:07:49 GMT

I'm a full fiber user. Over the last two days I've had bad service and then this morning my wifi went down completely. Most things came back up after rebooting/resetting the SmartHub, but all my Ring devices still can't connect. Lots of talk on Twitter about similar issues to this or PlayStation and Alexa. Something to do with a NAT type failing. Getting through to BT is proving useless. Thought I'd log this to add to any other messages with other specifics.

Re: Broadband issues - all Ring Alarm and Camera's down

Weerab1983 — Mon, 31 Oct 2022 15:12:36 GMT

There are a few threads about this but no official announcement that I can see or timescale.

Re: Broadband issues - all Ring Alarm and Camera's down

JMo — Mon, 31 Oct 2022 15:20:49 GMT

Thank you. I didn’t see the others but will have another look. At least its not just me going experiencing the issue.

Re: Broadband issues - all Ring Alarm and Camera's down

dannycpw — Thu, 21 Sep 2023 20:11:22 GMT

Although it's an year ago, may I know how did you resolve this issue?

Thanks!

Danny