This topic

1MB in South East London

tomcoleman — Wed, 02 Nov 2022 10:21:26 GMT

I live in South East London (LSBEC) exchange.

BT can only offer me 1MB, its so bad i have had a leased line installed but the costs are way too much to keep going.

In this day and age why is it so poor? I've already proved running FTTP is possible via the leased line.

The whole area is the same with BT, anyway i can get someone with clout to put my exchange or area on the rollout map for domestic FTTP?

Re: 1MB in South East London

tomcoleman — Sun, 06 Nov 2022 07:48:39 GMT

anyone from BT?

Re: 1MB in South East London

imjolly — Sun, 06 Nov 2022 08:01:45 GMT

your post does not go to BT as this is just a customer to customer forum. anyway it is openreach who install fibre so try contacting openreach and see if they will give an estimated date for your area

https://www.openreach.com/help-and-support/questions-about-fibre-availability

Re: 1MB in South East London

FTTPlease — Sun, 06 Nov 2022 23:25:21 GMT

No one from BT has any clout over OR's rollout of Full Fibre.

Although BT Consumer (the communication provider) and OR are both owed by the BT Group they are separate companies. And as OR provide their network to many communication providers (Sky, TalkTalk, Shell etcetera) they have to treat BT just the same as any of their customers.

OR are rolling out FTTP across the country but they can't do everywhere at once. I presume they prioritize areas based on many factors. One crucial factor must surely be... are their other networks already in the area? If OR put FTTP in a street that isn't serviced by any other fibre networks (Virgin, City Fibre etcetera) then OR, and the communication providers they service, are the only Fibre option in town. But if another company has already laid fibre cables in a street the returns for OR will be less, they will be competing with companies who already have a foothold in the area. So they would be less likely to spend money laying fibre in that street.

Other considerations would include resources. I believe OR have a manpower shortage in the SE of England.

Also getting local authority permission to dig up roads would be needed. And that is not always easy to get. Where exactly in SE London are you?

Re: 1MB in South East London

tomcoleman — Mon, 07 Nov 2022 08:08:04 GMT

you can google the exchange i posted to see where i'am.

Not sure what this forum is designed for if its nothing really todo with BT or openreach.

£30/m for 1mb is a ripp off, the leased line cost is insane also.

I dont think it can be local dig up permits as the leased line was installed in like 30 days and thats a fibre optic so must be something todo with the area or something for normal home installs.

UK strikes again i guess in terrible roll out

Re: 1MB in South East London

Keith_Beddoe — Mon, 07 Nov 2022 08:20:46 GMT

Not sure what this forum is designed for if its nothing really to do with BT or Openreach.

@tomcoleman Please see https://community.bt.com/t5/Announcements-Guides-Community/Welcome-to-the-BT-Community-Forum/td-p/1545504

Nothing to do with Openreach, who are a separate company.

Re: 1MB in South East London

tomcoleman — Mon, 07 Nov 2022 08:23:52 GMT

Openreach Limited is a wholly owned subsidiary of BT Group

Re: 1MB in South East London

licquorice — Mon, 07 Nov 2022 08:28:35 GMT

If you had a problem with Screwfix would you post on the B&Q forum? They are both owned by the same parent company.

Re: 1MB in South East London

Keith_Beddoe — Mon, 07 Nov 2022 08:36:35 GMT

Openreach Limited is a wholly owned subsidiary of BT Group

But nothing to do with this BT Retail Customer forum. Other providers that use Openreach, have their own user forums, which is why people who post here, are often referred to their own ISP forum, if they are not BT Retail Customers.

Re: 1MB in South East London

tomcoleman — Mon, 07 Nov 2022 08:42:28 GMT

they should really take off their BT jackets then when its raining. - confusing.

Any how back on topic - seems like nothing i can do.

Re: 1MB in South East London

Keith_Beddoe — Mon, 07 Nov 2022 08:58:34 GMT

Any how back on topic - seems like nothing i can do.

You said you had a leased line installed, so I assume you must be a BT business customer, in that case, how was your leased line provided? I assume it must have been a fibre Ethernet connection, in effect Fibre On Demand from a dedicated fibre node, which is not the same as a consumer node.

BT Business do have their own forum, where you may get more advice.

Re: 1MB in South East London

tomcoleman — Mon, 07 Nov 2022 08:58:18 GMT

why would i contact BT buiness if i'm asking about BT home products?

I have a leased line which was installed (this is a BT/openreach fiber optic cable) which proves they can provide 1GB internet to my house, i made up a company to get it installed as its way better then the 1MB home offering, problem is the cost is insane and cant carry on with it.

Re: 1MB in South East London

JonMace — Mon, 07 Nov 2022 12:04:41 GMT

When I was in Beckenham. virgin had the whole area cabled why not use them?

Re: 1MB in South East London

tomcoleman — Mon, 07 Nov 2022 12:08:42 GMT

i did - TWICE!!

total utter **bleep**e - last time i used them was back 2021 took me months to move off of them due to T&C's it never works, buffers and even the 8 engineers they sent over said its oversubscribed as the whole area is on it.