https://community.bt.com/t5/BT-Fibre-broadband/Moving-into-new-home/m-p/2268468#M342950 <UL> <LI>Do you have something like this?</LI> </UL> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="300px-Fttp-ont-pon.jpg" style="width: 300px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/79318i62E8AEC8F7154A5B/image-size/large?v=v2&amp;px=999" role="button" title="300px-Fttp-ont-pon.jpg" alt="300px-Fttp-ont-pon.jpg" /></span></P> <UL> <LI>What lights are lit on it?</LI> <LI>When was your activation date?</LI> </UL> Sun, 18 Dec 2022 12:30:42 GMT jac_95 2022-12-18T12:30:42Z https://community.bt.com/t5/BT-Fibre-broadband/Moving-into-new-home/m-p/2268467#M342949 <P>I have just moved into a new build and connecting my bt hub which is working but I can not connect to the Internet the light keeps flashing purple. I have tried resetting it and different dockets bit nothing is working. Can anyone help please</P> Sun, 18 Dec 2022 12:28:12 GMT https://community.bt.com/t5/BT-Fibre-broadband/Moving-into-new-home/m-p/2268467#M342949 Jennyhorley1 2022-12-18T12:28:12Z https://community.bt.com/t5/BT-Fibre-broadband/Moving-into-new-home/m-p/2268468#M342950 <UL> <LI>Do you have something like this?</LI> </UL> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="300px-Fttp-ont-pon.jpg" style="width: 300px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/79318i62E8AEC8F7154A5B/image-size/large?v=v2&amp;px=999" role="button" title="300px-Fttp-ont-pon.jpg" alt="300px-Fttp-ont-pon.jpg" /></span></P> <UL> <LI>What lights are lit on it?</LI> <LI>When was your activation date?</LI> </UL> Sun, 18 Dec 2022 12:30:42 GMT https://community.bt.com/t5/BT-Fibre-broadband/Moving-into-new-home/m-p/2268468#M342950 jac_95 2022-12-18T12:30:42Z https://community.bt.com/t5/BT-Fibre-broadband/Moving-into-new-home/m-p/2268484#M342953 <P>do you have an existing broadband package with BT or another ISP?</P> Sun, 18 Dec 2022 13:12:26 GMT https://community.bt.com/t5/BT-Fibre-broadband/Moving-into-new-home/m-p/2268484#M342953 imjolly 2022-12-18T13:12:26Z https://community.bt.com/t5/BT-Fibre-broadband/Moving-into-new-home/m-p/2268487#M342954 <P>Have you actually ordered a service at the new address?</P> Sun, 18 Dec 2022 13:31:02 GMT https://community.bt.com/t5/BT-Fibre-broadband/Moving-into-new-home/m-p/2268487#M342954 licquorice 2022-12-18T13:31:02Z