new FTTP install cant access Google cloud services

Bill_Cumming — Tue, 10 Jan 2023 17:30:32 GMT

Hi all,

Does BT block IP ranges?

Just got FTTP installed yesterday and i'm having issues VPN'ing into my remote Virtual server (I've a server hosted on Google Cloud that I use to keep my networking skills up to date as well as playing around on safely)

My old ISP (PlusNet) their was no issue connection via SSH or a VPN but since I've switched to BT I've not been able to access it.

Basic "pings" go through but other services won't connect. Yeah it could be a "google problem" but it's strange it's only started when I move to BT.

Ping:

ping -c 5 35.209.113.89 PING 35.209.113.89 (35.209.113.89) 56(84) bytes of data. 64 bytes from 35.209.113.89: icmp_seq=1 ttl=51 time=117 ms 64 bytes from 35.209.113.89: icmp_seq=2 ttl=51 time=116 ms 64 bytes from 35.209.113.89: icmp_seq=3 ttl=51 time=117 ms 64 bytes from 35.209.113.89: icmp_seq=4 ttl=51 time=116 ms 64 bytes from 35.209.113.89: icmp_seq=5 ttl=51 time=116 ms --- 35.209.113.89 ping statistics --- 5 packets transmitted, 5 received, 0% packet loss, time 4006ms rtt min/avg/max/mdev = 116.043/116.350/116.711/0.260 ms

Tracepath:

tracepath 35.209.113.89 1?: [LOCALHOST] pmtu 1492 1: _gateway 0.856ms 1: _gateway 0.667ms 2: no reply 3: no reply 4: 31.55.185.184 15.001ms asymm 6 5: core1-hu0-8-0-5.colindale.ukcore.bt.net 15.026ms asymm 6 6: peer7-et-0-1-1.telehouse.ukcore.bt.net 22.894ms asymm 7 7: 166-49-214-194.gia.bt.net 13.427ms 8: ix-ae-68-0.tcore1.ldn-london.as6453.net 14.006ms 9: if-ae-65-2.tcore2.ldn-london.as6453.net 106.571ms asymm 12 10: if-ae-32-2.tcore3.nto-newyork.as6453.net 96.131ms asymm 11 11: if-ae-26-2.tcore1.ct8-chicago.as6453.net 113.621ms asymm 9 12: 206.82.141.94 106.814ms asymm 15 13: no reply 14: no reply 15: no reply 16: no reply 17: no reply 18: no reply 19: no reply 20: no reply 21: no reply 22: no reply 23: no reply 24: no reply 25: no reply 26: no reply 27: no reply 28: no reply 29: no reply 30: no reply Too many hops: pmtu 1492 Resume: pmtu 1492

Re: new FTTP install cant access Google cloud services

pippincp — Tue, 10 Jan 2023 18:20:31 GMT

Not a BT problem, the IP you used shows exactly the same for me using my VPN, which you didn't use for your TracePath.

I'm with a different provider so it points to a problem elsewhere.

Re: new FTTP install cant access Google cloud services

Bill_Cumming — Wed, 11 Jan 2023 22:36:00 GMT

Thanks,

Seems to be working as normal today.

Didn't mind the IP address being exposed, I had to reset my router anyway due to the Advances Digital Phone "Synchronising handset data" error/bug/annoyance, so I've a new IP address.

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new FTTP install cant access Google cloud services

Re: new FTTP install cant access Google cloud services

Re: new FTTP install cant access Google cloud services