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Full fibre no better

Leon1225 — Mon, 16 Jan 2023 21:11:13 GMT

I've had full fibre to the door now for over a year and i find little or no difference to my old broadband. You tube and other videos are still buffereing. I tried restart the router and the fibre box so many times and resetting. Fed up.

Any help or suggestions would be most appreciated

I have a macbook air 2018

Thank you

Re: Full fibre no better

Les-Gibson — Mon, 16 Jan 2023 21:22:27 GMT

What router are you using

Re: Full fibre no better

imjolly — Mon, 16 Jan 2023 22:17:06 GMT

Can you run. Fast.com. and post results. Must be with ethernet connection

Re: Full fibre no better

Checked2013 — Mon, 16 Jan 2023 23:16:03 GMT

You will need to add an ethernet adapter via thunderbolt to take advantage of full fibre

Re: Full fibre no better

DavidM — Wed, 18 Jan 2023 09:06:10 GMT

Hi @Leon1225 and welcome to our community.

How are you testing the connection speed? Wired or wireless? If wireless have you tried changing wireless settings etc? Give us as much detail as possible and we'll try to help.

Cheers

David