https://community.bt.com/t5/BT-Fibre-broadband/Re-BT-Troubleshooter-BT-Broadband-Speed-Checker/m-p/2273843#M343761 <P>No, leave the WAN connection connected. (At least at this stage)</P> <P>Just connect your laptop to one of the LAN ports on rear the Smarthub using any colour of Ethernet cable that you have.</P> Wed, 18 Jan 2023 18:51:59 GMT gg30340 2023-01-18T18:51:59Z https://community.bt.com/t5/BT-Fibre-broadband/Re-BT-Troubleshooter-BT-Broadband-Speed-Checker/m-p/2273839#M343760 I'm trying to do a speed check having recently upgraded to 900 MB as on wifi I still only get 50 to 70ish. I'll connect the router to laptop and run BT Wholesale test. Do I connect the red (WAN) cable to the laptop? Wed, 18 Jan 2023 18:48:19 GMT https://community.bt.com/t5/BT-Fibre-broadband/Re-BT-Troubleshooter-BT-Broadband-Speed-Checker/m-p/2273839#M343760 jimmyboo 2023-01-18T18:48:19Z https://community.bt.com/t5/BT-Fibre-broadband/Re-BT-Troubleshooter-BT-Broadband-Speed-Checker/m-p/2273843#M343761 <P>No, leave the WAN connection connected. (At least at this stage)</P> <P>Just connect your laptop to one of the LAN ports on rear the Smarthub using any colour of Ethernet cable that you have.</P> Wed, 18 Jan 2023 18:51:59 GMT https://community.bt.com/t5/BT-Fibre-broadband/Re-BT-Troubleshooter-BT-Broadband-Speed-Checker/m-p/2273843#M343761 gg30340 2023-01-18T18:51:59Z https://community.bt.com/t5/BT-Fibre-broadband/Re-BT-Troubleshooter-BT-Broadband-Speed-Checker/m-p/2273852#M343763 Many thanks for the swift reply... Wed, 18 Jan 2023 19:19:39 GMT https://community.bt.com/t5/BT-Fibre-broadband/Re-BT-Troubleshooter-BT-Broadband-Speed-Checker/m-p/2273852#M343763 jimmyboo 2023-01-18T19:19:39Z