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Reliability of SMART hub 2

roco1970 — Fri, 27 Jan 2023 10:03:22 GMT

We been having issues with our broadband dropping every 2 days sometimes twice a day. Openreach have done everything they can and our line noise is low.

I connected a TP link modem router and its stayed solid for a week with zero issues!. We also get get better sync speed.

The home hub seems very unstable, what are other peoples thoughts on this?

Re: Reliability of SMART hub 2

VeteranISPUser — Fri, 27 Jan 2023 11:17:50 GMT

Hi @roco1970

As with all mass produced electrical goods, you will get the odd dodgy one. There are many other factors like environment etc. It sounds like you have a dodgy one.

I have been using the same Smart Hub 2 and Complete WiFi disc since 2020, and it rock solid with the occasional firmware blip quickly corrected.

Jinxed it now.