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Bt essential ?

Dazraz — Sat, 04 Mar 2023 17:54:40 GMT

Hi with the bt essential for people on benefits like job seekers allowance it says "Browse, stream or video call on one or two devices at home" does this mean i can only use the service on 2 computers ?

Re: Bt essential ?

jac_95 — Sat, 04 Mar 2023 18:01:37 GMT

@Dazraz there's no such device limit. The text is just saying for the average speed it should be ok for streaming on 2 devices at once.

Actual speed is dependent on your what bandwidth your line can support

Re: Bt essential ?

Dazraz — Sat, 04 Mar 2023 18:04:04 GMT

Thankyou

Re: Bt essential ?

Dazraz — Sat, 04 Mar 2023 18:06:16 GMT

It says 30-34 but i have been getting 36-44 does this mean with essential i could still possibly get 36-44mbps or will it cap to 34mbps ?

Re: Bt essential ?

licquorice — Sat, 04 Mar 2023 18:07:41 GMT

It won't change

Re: Bt essential ?

DavidM — Mon, 06 Mar 2023 08:27:36 GMT

Hi @Dazraz and welcome to our community.

Great advice given by both @licquorice and @jac_95 . Hopefully that has cleared things up for you.

Cheers

David

Re: Bt essential ?

Dazraz — Mon, 06 Mar 2023 10:35:54 GMT

Thankyou - yes this has been very helpful