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Internet Suddenly Not Working Properly

Neolithic — Sun, 05 Mar 2023 16:43:42 GMT

Hi, Macclesfield, Cheshire. Fibre has suddenly gone South in the last 30 minutes. Connected but speed has gone from 54mb down to 3 if I'm lucky. Tried all the usual rebooting the router, etc but it's definitely gone very wrong somewhere.

Is anyone else having issues? Last thing I need on a Sunday evening

Thanks

Re: Internet Suddenly Not Working Properly

licquorice — Sun, 05 Mar 2023 16:55:38 GMT

Have you reported the fault?
0330 1234 150

Re: Internet Suddenly Not Working Properly

Neolithic — Sun, 05 Mar 2023 17:01:40 GMT

I will now you gave me the number. Thank you

Re: Internet Suddenly Not Working Properly

Neolithic — Sun, 05 Mar 2023 17:12:59 GMT

Everything has come back now and is actually faster than it's been for a while. Maybe some sort of maintenance work was in progress? Relieved 🙂

Thanks

Re: Internet Suddenly Not Working Properly

StuartH — Sun, 05 Mar 2023 17:16:28 GMT

Hi @Neolithic

Thanks for posting back with an update.

Glad to hear everything is back to normal, maybe even better 🙂

Any issues please post back.

Cheers

Stuart