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Return equipment

Charliep1947 — Mon, 06 Mar 2023 19:50:24 GMT

Hi, twice I have called asking for a returns bag and lable, and not received it.

I have left bt and wish to return my router etc, it says log in and click on return equipment link, but there is not one.

Please could someone help me and send me the returns bag

Thank you in anticipation

Re: Return equipment

JohnC2 — Mon, 06 Mar 2023 19:57:48 GMT

Hi @Charliep1947, welcome to the forum and thanks for posting.

I'm sorry you can't order a returns bag online. I've sent you a Private Message so you can get in touch with the Mod team and we'll get this arranged for you.

Cheers

John

Re: Return equipment

RobbieMac — Wed, 08 Mar 2023 15:15:08 GMT

Hi @Charliep1947

Thank you for taking the time to chat with me this afternoon.

I am sorry for the problems you had arranging a returns kit. I have placed an order for the returns kit today and it'll be with you in the next 7 days.

I'll go ahead and close this off from here, as agreed.

Enjoy the rest of your evening.

Thanks,

Robbie