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MY BT app speed test not working after upgrade

IainMcFarlane — Thu, 30 Mar 2023 17:19:47 GMT

I have today went from BT300 to BT 900 , it appears to have switched, but since the upgrade I have not been able to use the MY BT speed test, it goes to about 7% and then zooms to 100 and then says there is an issue and try again ! Anyone seen this ? Is there an issue with speed test just now ? When I seen it zooming to 100% I thought wow that’s fast 😂😂😂

many pointers to a fix appreciated ! Suspicious beggar I am thinks they don’t want me to see my speed 😂😂

Re: MY BT app speed test not working after upgrade

pippincp — Thu, 30 Mar 2023 17:58:06 GMT

Try this one, https://speedtest.btwholesale.com/

Read before pressing go.

Re: MY BT app speed test not working after upgrade

McGrath1982 — Thu, 30 Mar 2023 18:51:56 GMT

@IainMcFarlane I had the same problem going from Full Fibre 500 to 900. Delete the app sign in again and it will work. Well in my case it did on iOS.

Re: MY BT app speed test not working after upgrade

IainMcFarlane — Thu, 30 Mar 2023 19:26:35 GMT

This 100% fixed the issue! Speed test now functioning perfectly ! Thanks very much !