This topic

FTTC

LeVzi — Sun, 09 Apr 2023 15:35:49 GMT

Superfast Broadband is not G.Fast right ? Or can it be ?

Speed is capped at 80mbps , but can that still be a G.Fast line ?

TP Link routers cannot connect to G.Fast or they can't sync, which could explain my issues. But I thought it wasn't G.Fast for FTTC Superfast.

Re: FTTC

imjolly — Sun, 09 Apr 2023 15:39:40 GMT

you would know if you had G.FAST if capped at 80mb then you have fibre 2 with speed cap of 80mb assuming line can handle that

Re: FTTC

LeVzi — Sun, 09 Apr 2023 15:46:50 GMT

How would I know ? It would be a faster speed ? G.Fast is more like 300mbps right ?

It's just TP Link routers cannot use G.Fast BT lines, but the SH2 would be OK. I can't use a TP Link router on my line but I can use a SH2.

I'm just trying to eliminate reasons why a TP Link won't work.

Re: FTTC

jac_95 — Sun, 09 Apr 2023 15:50:12 GMT

What does it say for your line/address? https://www.broadbandchecker.btwholesale.com/#/

Post results here but exclude address or phone number.

Based on what technology is being used you may need to set VLAN id

Re: FTTC

licquorice — Sun, 09 Apr 2023 15:55:25 GMT

@LeVzi From your other thread, your TP Link connects but has problems, if you were on G.Fast it wouldn't connect at all, nor would it connect unless VLAN id was set to 101.

Re: FTTC

LeVzi — Sun, 09 Apr 2023 15:58:38 GMT

VLAN ID is set to 101.

But if it wouldn't connect at all to G.Fast then this isn't relevant. Cheers.

Re: FTTC

LeVzi — Sun, 09 Apr 2023 15:59:24 GMT

I don't have any details to fill out that checker.

Re: FTTC

pippincp — Sun, 09 Apr 2023 19:13:02 GMT

So you don't have an address then?

Re: FTTC

LeVzi — Mon, 10 Apr 2023 06:10:01 GMT

Well obviously I do, but there is no place to enter that

Re: FTTC

Keith_Beddoe — Mon, 10 Apr 2023 06:32:34 GMT

@LeVzi

There is an Address Checker option, look at the top of that page.

Re: FTTC

LeVzi — Mon, 10 Apr 2023 06:39:58 GMT

Thanks, I hadn't seen that.

That's what I see.

This is what I see.

Re: FTTC

Keith_Beddoe — Mon, 10 Apr 2023 06:45:20 GMT

You are on VDSL, so you should have no issues with any VDSL capable combined modem/router.

Re: FTTC

LeVzi — Mon, 10 Apr 2023 06:57:07 GMT

And yet I do. lol

No TP Link router wants to work , yet the SH2 does.

3 TP Link routers don't work on this line. A VR900 and now 2 VR2100's.

But at least now I know its VDSL.

Re: FTTC

Keith_Beddoe — Mon, 10 Apr 2023 07:10:17 GMT

Which exact TP Link models, and can you confirm that they all have a DSL input connection, and are not just routers?

TP Link are confusing with model numbers.

The correct model description is TP-Link ARCHER VR400 AC1200 Wireless VDSL/ADSL Modem Router.

https://www.tp-link.com/uk/service-provider/dsl-router/archer-vr400/

And this is the 2100 https://www.tp-link.com/uk/service-provider/dsl-router/archer-vr2100/

In both cases the setup wizard allows you to select BT VDSL and then enter the PPPoE login details.

User name would be bthomehub@btbroadband.com and password would be BT.

Re: FTTC

LeVzi — Mon, 10 Apr 2023 07:18:09 GMT

OK yes, they are confusing, so i'll link them

The first we had was an older VR900

https://www.tp-link.com/uk/service-provider/dsl-router/archer-vr900/

We had this at the previous house running perfectly OK with BT Broadband, although I cannot tell you which Broadband it was, it wasn't my line, BUT we brought it to our new house now, and it was working fine for about a month before it just died and wouldn't connect to the internet at all, it was old.

We then replaced it with a VR2100

https://www.tp-link.com/uk/service-provider/dsl-router/archer-vr2100/

And it worked perfectly for about 2 months. Login PPoE was btinternet@btbroadband.com no password. VLAN ID is 101.

Then that started dropping speeds , massive latency, was basically unuseable. TP Link RMA'd it for the same router, and that was exactly the same problems. I was messing about with settings trying different things the other day, and it was stable again for a short time, I enabled SRA and changed the bandwidth of the 5ghz but it just didn't last.

The SH2 works fine. No issues at all apart from its not great for gaming. So I am lost here.

Re: FTTC

Keith_Beddoe — Mon, 10 Apr 2023 07:53:13 GMT

Use the PPPoE settings I have shown. A password of BT is normally needed.

Re: FTTC

LeVzi — Mon, 10 Apr 2023 17:27:04 GMT

OK well I changed it to that login, it still connects, and the problem is still very much there.

The DSL connection never drops, but there is a massive latency now and again. If I ping the router, I get good latency then for one reading will be thousands of miliseconds, then it goes back to the normal low ping.

I do not get this at all with the SH2.

I've tried everything in the settings, nothing makes a difference.

Re: FTTC

pippincp — Tue, 11 Apr 2023 12:15:49 GMT

Have you checked for a firmware update for the router?

Re: FTTC

imjolly — Tue, 11 Apr 2023 12:37:34 GMT

@LeVzi

as your connection is working perfectly well using the SH2 then your problem is with the TPLINK router. have you tried the tplink community and see if anyone there has had the problem and solved it?

https://community.tp-link.com/en/

Re: FTTC

LeVzi — Tue, 11 Apr 2023 13:50:14 GMT

Yes , there is an option to update from the router admin page, says using latest firmware, but I flashed the latest from the site just in case.