This topic

New SH2 arrived today - can I try it now?

joepineapples — Sat, 15 Apr 2023 13:44:45 GMT

So my new Smart hub 2 arrived today, in preparation for my switch to full fibre next Thursday. I was thinking I'd like to test it before then, so wondering if it would work ok in place of my old SH1, on my current BT FTTC connection?

Re: New SH2 arrived today - can I try it now?

imjolly — Sat, 15 Apr 2023 13:52:53 GMT

you can use it if you want just make sure in setting that it is not set to FTTP and if it is just move switch to off and should work ok I would change the SSID of the SH2 to that of your existing hub and also the password to existing password and that way your wifi devices should connect automatically with you having to go round changing

remember to turn FTTP back on when using on FTTP

Re: New SH2 arrived today - can I try it now?

licquorice — Sat, 15 Apr 2023 13:56:44 GMT

It works just fine on FTTC with the hub set to FTTP mode, you just lose a LAN port which you will lose anyway when you move to FTTP

Re: New SH2 arrived today - can I try it now?

joepineapples — Sat, 15 Apr 2023 14:24:08 GMT

Is it one particular LAN port?

Re: New SH2 arrived today - can I try it now?

imjolly — Sat, 15 Apr 2023 14:26:44 GMT

port 4is a WAN port and where you connect ONT

Re: New SH2 arrived today - can I try it now?

licquorice — Sat, 15 Apr 2023 14:27:03 GMT

Port4

Re: New SH2 arrived today - can I try it now?

joepineapples — Sat, 15 Apr 2023 14:30:15 GMT

Thanks a lot 👍.

Re: New SH2 arrived today - can I try it now?

joepineapples — Mon, 17 Apr 2023 11:48:50 GMT

Up and running. It updated the firmware within 5mins of being switched on...

v0.38.00.10147-BT

Re: New SH2 arrived today - can I try it now?

DanielS — Mon, 17 Apr 2023 19:05:29 GMT

That's great to see @joepineapples

I'm glad @imjolly and @licquorice's advice helped you.

Thanks
DanielS

Re: New SH2 arrived today - can I try it now?

joepineapples — Tue, 18 Apr 2023 11:39:43 GMT

Just a question on the fttp installation. Will the engineer be still willing to route the outside cable around a 90degree wall angle ?. I say 'still' because a neighbour two doors down had theirs routed this way (from the same pole), which enabled the outside box to be placed at the side, rather than front of house. This was a few years ago though.

Re: New SH2 arrived today - can I try it now?

pippincp — Tue, 18 Apr 2023 19:04:17 GMT

No reason why not.

Re: New SH2 arrived today - can I try it now?

joepineapples — Thu, 20 Apr 2023 18:26:36 GMT

Well the engineers have been today (MJ Quinn) and I couldn't fault their work. Neat and tidy job, all up and running, and expected speed reached.

Is it possible to get a BT wifi extender for free?. I don't rely on wifi for my main connections, but could do with a boost to the kitchen if I'm to invest in a smart speaker. As looking at the phone, the signal is marginal.

Re: New SH2 arrived today - can I try it now?

imjolly — Thu, 20 Apr 2023 18:36:16 GMT

You can add on halo 3 with WiFi which will give to discs which help your WiFi coverage but not free you can buy power line adapter that include WiFi and not expensive probably tplink the cheapest. I cannot see BT giving them for free

Re: New SH2 arrived today - can I try it now?

joepineapples — Thu, 20 Apr 2023 18:45:02 GMT

Thanks, I'll probably go for a 3rd party option then. Be great though if I could have swapped one for the digital phone they sent me (I'm using my own), which I imagine is at least equal to the value of a disk (maybe).

Re: New SH2 arrived today - can I try it now?

imjolly — Thu, 20 Apr 2023 18:53:17 GMT

Any discs are part of the halo add on and not supplied on their own