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Parental control not blocking anything

KelvinClose — Thu, 20 Apr 2023 15:43:21 GMT

Hi, I am having the same issue few other users of this community. The parental control option is activated but does not work. Can you please help with blocking objectionable sites through parental control. I have activated the option but its not blocking anything.

Re: Parental Controls not blocking anything

KelvinClose — Thu, 20 Apr 2023 15:45:54 GMT

Hi, I am having the same issue from months but no action has been taken by BT. Can you please help with blocking objectionable sites through parental control. I have activated the option but its not blocking anything.

Re: Parental Controls not blocking anything

DavidM — Thu, 20 Apr 2023 15:47:12 GMT

Hi @KelvinClose and welcome to our community.

Sorry you're having a few problems with the patental controls. When you try to block a site do you get any messages or confirmation?

Cheers

David