https://community.bt.com/t5/BT-Fibre-broadband/Re-Full-Fibre-900-missing-Xbox-pass-ultimate-help/m-p/2291575#M346125 <P>I have the same issue, my account has "add on" for bt sport etc but not for xbox pass.</P><P>can anyone help please.</P> Wed, 03 May 2023 19:49:42 GMT RichardM68 2023-05-03T19:49:42Z https://community.bt.com/t5/BT-Fibre-broadband/Re-Full-Fibre-900-missing-Xbox-pass-ultimate-help/m-p/2291575#M346125 <P>I have the same issue, my account has "add on" for bt sport etc but not for xbox pass.</P><P>can anyone help please.</P> Wed, 03 May 2023 19:49:42 GMT https://community.bt.com/t5/BT-Fibre-broadband/Re-Full-Fibre-900-missing-Xbox-pass-ultimate-help/m-p/2291575#M346125 RichardM68 2023-05-03T19:49:42Z https://community.bt.com/t5/BT-Fibre-broadband/Re-Full-Fibre-900-missing-Xbox-pass-ultimate-help/m-p/2291589#M346126 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/314878">@RichardM68</a>&nbsp;</P> <P>Have you paid your first month for your package?</P> <P>You need to use a web browser not mobile to access MYBT to find the pass</P> Wed, 03 May 2023 21:24:32 GMT https://community.bt.com/t5/BT-Fibre-broadband/Re-Full-Fibre-900-missing-Xbox-pass-ultimate-help/m-p/2291589#M346126 imjolly 2023-05-03T21:24:32Z https://community.bt.com/t5/BT-Fibre-broadband/Re-Full-Fibre-900-missing-Xbox-pass-ultimate-help/m-p/2291704#M346127 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/314878">@RichardM68</a></SPAN> and welcome to the community.</P> <P>Was the Xbox pass part of the offer when you placed your order? Have you spoken with any of our customer services about this?</P> <P>Cheers</P> <P>David</P> Thu, 04 May 2023 15:57:03 GMT https://community.bt.com/t5/BT-Fibre-broadband/Re-Full-Fibre-900-missing-Xbox-pass-ultimate-help/m-p/2291704#M346127 DavidM 2023-05-04T15:57:03Z