This topic

Cancelling a contract

Juleanneeee1989 — Mon, 08 May 2023 00:08:32 GMT

Ive had nothing but issues with BT full fjbre 900! Im gettin speeds of 27mbps and been without broadband for 6 weeks.
has anyone else had issues?

im cancelling my contract tomorrow talktalk are offering a better deal

pippincp — Mon, 08 May 2023 05:37:39 GMT

Have you reported your slow speeds/ loss of BB to BT?

You do realise TT will use your existing Openreach FTTP connection which will mean the issue will just carry over if it is an FTTP fault.

Have you considered the early termination fee if you cancel and move to TT?

DanielS — Mon, 08 May 2023 18:41:33 GMT

Have you done what @pippincp has asked?

It would be best to report this as a fault allowing us the chance to fix it.

Let me know if you need our help.

Thanks
DanielS