https://community.bt.com/t5/BT-Fibre-broadband/overhead-installation/m-p/2296188#M346881 <P>Having Fibre installed next week. The current overhead comes to bungalow via two poles and through trees.(large sycamore and ash) There were 3 poles, but down to 2 after cable snapping in a storm and slight rerouting but still through trees. Every time it's windy you can see the wire being put into extra tension and often lose service. Trees have a TPO (tree preservation order) on them so can't be touched without Planning.</P><P>I realise this is a BT forum but can anyone assist.</P><P>May seem a silly question but how stretchy is the new fibre cable and are Open Reach likely to just use the same route or can I insist/request they find a route without going through the trees to avoid loss of service?&nbsp;</P><P>The existing internal route is -&nbsp; cable enters on gable wall just under soffit, through loft and comes down in hall. Will this stay the same?</P><P>Another question can I still use my existing landline cordless phones or do I have to buy new?</P><P>Thanks for your help.</P> Thu, 01 Jun 2023 09:48:52 GMT Jenny123 2023-06-01T09:48:52Z https://community.bt.com/t5/BT-Fibre-broadband/overhead-installation/m-p/2296188#M346881 <P>Having Fibre installed next week. The current overhead comes to bungalow via two poles and through trees.(large sycamore and ash) There were 3 poles, but down to 2 after cable snapping in a storm and slight rerouting but still through trees. Every time it's windy you can see the wire being put into extra tension and often lose service. Trees have a TPO (tree preservation order) on them so can't be touched without Planning.</P><P>I realise this is a BT forum but can anyone assist.</P><P>May seem a silly question but how stretchy is the new fibre cable and are Open Reach likely to just use the same route or can I insist/request they find a route without going through the trees to avoid loss of service?&nbsp;</P><P>The existing internal route is -&nbsp; cable enters on gable wall just under soffit, through loft and comes down in hall. Will this stay the same?</P><P>Another question can I still use my existing landline cordless phones or do I have to buy new?</P><P>Thanks for your help.</P> Thu, 01 Jun 2023 09:48:52 GMT https://community.bt.com/t5/BT-Fibre-broadband/overhead-installation/m-p/2296188#M346881 Jenny123 2023-06-01T09:48:52Z https://community.bt.com/t5/BT-Fibre-broadband/overhead-installation/m-p/2296191#M346882 <P>the fibre cable will follow the route of the existing cables.</P> <P>you can connect your cordless base station to the socket on back of SH2 and your existing phone should work ok</P> Thu, 01 Jun 2023 10:05:54 GMT https://community.bt.com/t5/BT-Fibre-broadband/overhead-installation/m-p/2296191#M346882 imjolly 2023-06-01T10:05:54Z