This topic

Telephone line not compatible with broadband

Anonymous — Mon, 19 Jun 2023 21:27:31 GMT

My telephone line isn't compatible with broadband, it's gets very low VDSL and wouldn't be adequate for a broadband connection . I'm worried about the switch off. What are my options?

Re: Telephone line not compatible with broadband

imjolly — Mon, 19 Jun 2023 21:40:03 GMT

We have been through this scenario before and from dslchecker stats you posted your line is capable of a good vdsl connection so more than capable to provide digital voice

Re: Telephone line not compatible with broadband

Anonymous — Tue, 20 Jun 2023 01:39:30 GMT

Will we be getting Digital lines? I wasn't aware of those, and a friend in Kent told me BT recently laid one to her home , completely out the blue. She's in her 80's and doesn't have broadband.

I live in Lincolnshire. Do you know when we might be getting a digital line in our area? If that is happening I would feel much happier about that, as my telephone line is very old.

Thank you

Re: Telephone line not compatible with broadband

pippincp — Tue, 20 Jun 2023 06:20:14 GMT

Your current line is perfectly capable of using Digital Voice.

Re: Telephone line not compatible with broadband

licquorice — Tue, 20 Jun 2023 06:42:32 GMT

Don't start all this nonsense again.

Re: Telephone line not compatible with broadband

NeilO — Tue, 20 Jun 2023 07:45:18 GMT

Hi, @Anonymous Thanks for posting, I understand that you have concerns about getting broadband service. However, I want to assure you that you can get broadband and that VDSL, which is short for 'Very high-speed digital subscriber line,' is a suitable for digital voice.

From your previous posts the checker results have shown the expected download speed for your line is 55Mbps, which is more than adequate for digital voice, which will be used to provide landline telephone service after the analogue network is retired in 2025.

The community moderators, who are BT employees, will be happy to check your line for broadband compatibility and address any concerns you may have.

I'll send you a private message in a moment so you can get in touch with your details.

Thanks
Neil

Re: Telephone line not compatible with broadband

Anonymous — Tue, 20 Jun 2023 09:33:10 GMT

I'm talking about Digital lines, and when they will be coming to my area?

We've already established I get VDSL thanks to your advice.

My attached screenshot from the Openreach website tells me we are getting Digital lines which you can clearly see.

So my question is when will they be coming to Lincolnshire?

Thank you

Re: Telephone line not compatible with broadband

Anonymous — Tue, 20 Jun 2023 09:34:52 GMT

Re: Telephone line not compatible with broadband

imjolly — Tue, 20 Jun 2023 09:36:49 GMT

please don't start this again

your existing line is how DV will be provided there are no special digital lines required for Digital Voice

Re: Telephone line not compatible with broadband

Anonymous — Tue, 20 Jun 2023 09:42:37 GMT

If you click here this will show you what I am talking about

https://www.openreach.com/upgrading-the-UK-to-digital-phone-lines

Re: Telephone line not compatible with broadband

Anonymous — Tue, 20 Jun 2023 09:47:43 GMT

If you would care to check the Openreach website this will tell you what I am talking about

https://www.openreach.com/upgrading-the-UK-to-digital-phone-lines

I just want to know when they will be coming to my area?

Re: Telephone line not compatible with broadband

Carlusha — Tue, 20 Jun 2023 10:14:19 GMT

@Anonymouswrote:
If you would care to check the Openreach website this will tell you what I am talking about
https://www.openreach.com/upgrading-the-UK-to-digital-phone-lines
I just want to know when they will be coming to my area?

Just relax. What you have seen is a general news release not specifically aimed at your good self. If Openreach can update/change the entire country by 2025, I'll gladly eat the hat that I don't have!

As the community has pointed out, you have a more than adequate connection to utilise the digital phone system should it be foisted upon you while you continue with your current broadband set-up (which may be FTTC given your reported speed).

Re: Telephone line not compatible with broadband

Anonymous — Tue, 20 Jun 2023 10:52:44 GMT

Well that's what's supposed to be happening by 2025! But I'm sorry the BT Community haven't been able to answer my question about the Digital lines. 😃

Re: Telephone line not compatible with broadband

NeilO — Tue, 20 Jun 2023 10:45:28 GMT

Hi, @Anonymous You'll be notified at least 4 weeks before you're due to be transferred to digital voice.

Thanks

Neil

Re: Telephone line not compatible with broadband

Anonymous — Tue, 20 Jun 2023 10:49:57 GMT

Great. Thank you :⁠-⁠)

Re: Telephone line not compatible with broadband

pippincp — Tue, 20 Jun 2023 14:48:28 GMT

Not forgetting it would be with exactly the same cable currently being used

Re: Telephone line not compatible with broadband

iniltous — Tue, 20 Jun 2023 16:47:05 GMT

You are probably getting confused between the analogue phone service ( PSTN ) switch off and the eventual replacement of copper cables with fibre , the PSTN ( publicly switched telephone network) switch off isn’t very far off , and will be completed by the end of 2025 , many people after this date will still be on copper pairs , they will access their ‘landline’ services by plugging a phone into the broadband router ,( if they already have one ) , and one will be supplied ( and they will be converted to broadband) if they only have a landline and no broadband, they won’t pay anything extra , as this version of broadband will only be fast enough for telephony, not ‘internet’ .
Eventually, all copper cables will be replaced by fibre optic, but this may be many, many years away , for those that live in remote , or very expensive to reach areas
You posted previously and were given this information, unfortunately you appear to still have little understanding of this subject

Re: Telephone line not compatible with broadband

Anonymous — Tue, 20 Jun 2023 16:52:10 GMT

@iniltous Thank you for the information, but as I have pointed out I am only telling you what every single BT engineers have told me for the past 45 years that I have low VDSL. Telling me the BT engineers are wrong is ridiculous and telling me I don't have an understanding is offensive. There does appear to be some activity in some areas (like my friend in Kent) where lines are being updated in preparation for the switch off. Making digital voice calls on 80 year old telephone lines is ridiculous. I can't wait to see digital lines, as replacements for our telephone lines and when I make my phone call on them in 2035 I will think of you! ❤️

Re: Telephone line not compatible with broadband

JohnC2 — Tue, 20 Jun 2023 17:00:56 GMT

Hi All, this thread is not going round in circles. I’ve therefore made the decision to lock it.

Cheers

John